East Coast Rewards

Discussion in 'Fares Advice & Policy' started by dave87016, 25 Oct 2011.

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  1. dave87016

    dave87016 Member

    Messages:
    917
    Joined:
    9 Dec 2008
    Location:
    Lancashire
    Hi all I have booked my free first class ticket from Leeds to London Kings Cross outward 08:45am and return on the 17:33pm ex Kings Cross, are these tickets available to pick up from any TVM or just from a East Coast station TVM?

    Thanks in advance for any help provided.
     
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  3. transportphoto

    transportphoto Established Member Quizmaster

    Messages:
    3,936
    Joined:
    21 Jan 2010
    I would guess any TOD enabled TVM however if that fails then try an EC one :smile:

    TP
     
  4. yorkie

    yorkie Administrator Staff Member Administrator

    Messages:
    38,453
    Joined:
    6 Jun 2005
    Location:
    Yorkshire
    When you book, you can normally choose a TVM to collect from. If non-EC stations are on the list (as they usually are) then there will be no problem, I'm sure. Of course, you are not tied to the TVM you select - the selection is just to make sure you check that the facility exists at the station you wish to collect from.

    The list normally consists of:-

    Code:
    Aber
    Aberdare
    Aberdeen
    Aberdour
    Abergavenny
    Aberystwyth
    Acton Main Line
    Airdrie
    Albany Park
    Aldershot
    Alexandra Palace
    Alexandria
    Alfreton
    Alloa
    Alresford (Essex)
    Anderston
    Andover
    Anerley
    Angmering
    Anniesland
    Apsley
    Arbroath
    Ardrossan South Beach
    Argyle Street
    Arlesey
    Arundel
    Ashford International
    Ashtead
    Ashwell And Morden
    Audley End
    Aviemore
    Axminster
    Aylesbury
    Ayr
    Balcombe
    Baldock
    Balham
    Balloch Central
    Banbury
    Bangor (Gwynedd)
    Barassie
    Barking
    Barnehurst
    Barnes
    Barnham
    Barnstaple
    Barnt Green
    Barrhead
    Barrow In Furness
    Barry
    Basildon
    Basingstoke
    Bath Spa
    Bathgate
    Battersea Park
    Battle
    Bayford
    Beaconsfield
    Bearsden
    Bearsted
    Beckenham Hill
    Beckenham Junction
    Bedford
    Beeston
    Bellingham London
    Bellshill
    Belmont
    Belvedere
    Benfleet
    Berkhamsted
    Berwick (Sussex)
    Berwick-upon-Tweed
    Bethnal Green
    Bexhill
    Bexley
    Bexleyheath
    Bicester North
    Bickley
    Biggleswade
    Billericay
    Billingshurst
    Birchington
    Birchwood
    Birmingham International
    Birmingham Moor Street
    Birmingham New Street
    Birmingham Snow Hill
    Bishopbriggs
    Bishops Stortford
    Bishopton (Strathclyde)
    Blackheath
    Blairhill
    Blantyre
    Bletchley
    Bodmin Parkway
    Bognor Regis
    Borough Green And Wrotham
    Bosham
    Boston
    Bourne End
    Bournemouth
    Bournville
    Bowes Park
    Bracknell
    Bradford On Avon
    Braintree
    Braintree Freeport
    Bramley (Hants)
    Brentwood
    Bridge Of Allan
    Bridgend
    Bridgeton
    Bridgwater
    Brighton
    Brimsdown
    Bristol Air Bus
    Bristol Parkway
    Bristol Temple Meads
    Broadstairs
    Brockenhurst
    Brockley
    Bromley North
    Bromley South
    Bromsgrove
    Brookmans Park
    Brough
    Broxbourne
    Bruce Grove
    Brunstane
    Burgess Hill
    Burnham Bucks
    Burnham On Crouch
    Burnside (Strathclyde)
    Burntisland
    Burton On Trent
    Bury St Edmunds
    Bush Hill Park
    Buxted
    Cadoxton
    Caerphilly
    Cambridge
    Cambridge Heath
    Cambuslang
    Camelon
    Canterbury East
    Canterbury West
    Cardiff Central
    Cardiff Queen Street
    Cardonald
    Cardross
    Carlisle
    Carluke
    Carmarthen
    Carnforth
    Carnoustie
    Carshalton
    Carshalton Beeches
    Carstairs
    Cartsdyke
    Castle Cary
    Caterham
    Catford
    Catford Bridge
    Cathays
    Cathcart
    Chadwell Heath
    Chafford Hundred
    Chalkwell
    Charing Cross Glasgow
    Charlbury
    Charlton
    Chatham
    Cheam
    Cheddington
    Chelmsford (Essex)
    Chelsfield
    Cheltenham Spa
    Cheshunt
    Chester
    Chester Road
    Chesterfield
    Chichester
    Chingford
    Chippenham
    Chipstead
    Chislehurst
    Cholsey
    Christs Hospital
    City Thameslink
    Clacton-on-Sea
    Clapham High Street
    Clapham Junction
    Clapton
    Clarkston
    Cleethorpes
    Clock House
    Clydebank
    Coatbridge Sunnyside
    Colchester
    Colchester Town
    Coleshill Parkwy
    Collington
    Colwyn Bay
    Cooden Beach
    Corby
    Coulsdon South
    Coulsdon Town
    Coventry
    Cowdenbeath
    Cradley Heath
    Crawley
    Crayford
    Crewe
    Crews Hill
    Cricklewood
    Croftfoot
    Crofton Park
    Crookston
    Crosshill
    Crosskeys
    Crossmyloof
    Crowborough
    Croy
    Crystal Palace
    Cuffley
    Cumbernauld
    Cupar
    Cwmbran
    Dagenham Dock
    Dalgety Bay
    Dalmarnock
    Dalmeny
    Dalmuir
    Dalreoch
    Darlington
    Dartford
    Dawlish
    Deal
    Denham
    Denmark Hill
    Deptford
    Derby
    Dewsbury
    Didcot Parkway
    Dingwall
    Diss
    Doncaster
    Dorking
    Dormans
    Dorridge
    Dover Priory
    Dovercourt
    Downham Market
    Drayton Park
    Drem
    Droitwich Spa
    Drumchapel
    Drumry
    Dumbarton Central
    Dumbreck
    Dumfries
    Dunbar
    Dunblane
    Dundee
    Dunfermline Queen Margaret
    Dunfermline Town
    Durham
    Durrington
    Dyce
    Ealing Broadway
    Earlswood (Surrey)
    East Croydon
    East Dulwich
    East Grinstead
    East Kilbride
    East Midlands Parkway
    East Tilbury
    Eastbourne
    Easterhouse
    Eastleigh
    Ebbsfleet International
    Ebbw Vale Pkway
    Eden Park
    Edenbridge Town
    Edinburgh
    Edinburgh Park
    Edmonton Green
    Egham
    Elephant And Castle
    Elgin
    Elmers End
    Elmstead Woods
    Elsenham Essex
    Elstree And Borehamwood
    Eltham
    Ely
    Emsworth
    Enfield Chase
    Enfield Lock
    Enfield Town
    Epsom
    Epsom Downs
    Erdington
    Eridge
    Erith
    Ewell East
    Exeter Central
    Exeter St Davids
    Exhibition Centre Glasgow
    Exmouth
    Falconwood
    Falkirk Grahamston
    Falkirk High
    Falmer
    Fareham
    Farnborough Main
    Faversham
    Feltham
    Finsbury Park
    Five Ways
    Fleet
    Flint
    Flitwick
    Folkestone Central
    Ford
    Forest Gate
    Forest Hill
    Forres
    Fort William
    Four Oaks
    Foxton
    Fratton
    Frinton-on-Sea
    Garrowhill
    Garscadden
    Gatwick Airport
    Gerrards Cross
    Gidea Park
    Giffnock
    Gillingham (Kent)
    Gipsy Hill
    Girvan
    Glasgow Central
    Glasgow Queen Street
    Glengarnock
    Gloucester
    Gobowen
    Goodmayes
    Gordon Hill
    Goring And Streatley
    Goring By Sea
    Gourock
    Grange Park
    Grange-over-Sands
    Grantham
    Gravesend
    Grays
    Great Bentley
    Great Chesterford
    Great Malvern
    Great Missenden
    Great Yarmouth
    Greenhithe
    Greenock Central
    Greenock West
    Greenwich
    Grimsby Town
    Grove Park
    Guildford
    Hackbridge
    Hackney Downs
    Haddenham And Thame Parkway
    Hadley Wood
    Hairmyres
    Ham Street
    Hamilton Central
    Hamilton West
    Hampden Park (Sussex)
    Hanwell
    Harlington (Beds)
    Harlow Mill
    Harlow Town
    Harold Wood
    Harpenden
    Harringay
    Haslemere
    Hassocks
    Hastings
    Hatfield (Herts)
    Hatfield Peverel
    Havant
    Haverfordwest
    Hawkhead
    Haydons Road
    Hayes And Harlington
    Haymarket
    Haywards Heath
    Headcorn
    Helensburgh Central
    Hemel Hempstead
    Hendon
    Henley On Thames
    Hereford
    Herne Bay
    Herne Hill
    Hertford East
    Hertford North
    High Brooms
    High Street Glasgow
    High Wycombe
    Highams Park
    Hildenborough
    Hillington East
    Hillington West
    Hinckley (Leics)
    Hitchin
    Hither Green
    Hockley
    Holyhead
    Honiton
    Honor Oak Park
    Horley
    Hornsey
    Horsham
    Hove
    Huddersfield
    Hull
    Huntingdon
    Huntly
    Hurst Green
    Hyndland
    Ifield
    Ilford
    Ingatestone
    Insch
    Inverkeithing
    Inverness
    Inverurie
    Ipswich
    Irvine
    Iver
    Johnstone (Strathclyde)
    Keith
    Kelvedon
    Kemble
    Kenley
    Kent House
    Kettering
    Kidbrooke
    Kidderminster
    Kidsgrove
    Kilmarnock
    Kilwinning
    Kinghorn
    Kings Langley
    Kings Lynn
    Kings Norton
    Kings Park
    Kingston
    Kingswood
    Kirkcaldy
    Kirkhill
    Knebworth
    Knockholt
    Kyle Of Lochalsh
    Ladybank
    Ladywell
    Laindon
    Lanark
    Lancaster
    Lancing
    Langley (Berks)
    Langside
    Larbert
    Largs
    Larkhall
    Laurencekirk
    Leagrave
    Leamington Spa
    Leatherhead
    Lee (London)
    Leeds
    Leicester
    Leigh On Sea
    Leighton Buzzard
    Lenzie
    Leominster
    Letchworth Garden City
    Leuchars
    Lewes
    Lewisham
    Lichfield City
    Lichfield Trent Valley
    Lincoln
    Lingfield
    Linlithgow
    Liphook
    Liskeard
    Littlehampton
    Littlehaven
    Littleport
    Liverpool Lime Street
    Livingston North
    Livingston South
    Llandudno
    Llandudno Junction
    Llanelli
    Llanhilleth
    Lockerbie
    London Blackfriars
    London Bridge
    London Cannon Street
    London Charing Cross
    London Euston
    London Fenchurch Street
    London Fields
    London Kings Cross
    London Liverpool Street
    London Marylebone
    London Paddington
    London Road Brighton
    London St Pancras
    London Victoria
    London Waterloo
    Long Buckby
    Long Eaton
    Longbridge
    Longfield
    Longniddry
    Loughborough (Leics)
    Loughborough Junction
    Lower Sydenham
    Lowestoft
    Luton
    Luton Airport
    Luton Airport Parkway
    Macclesfield
    Machynlleth
    Maidenhead
    Maidstone East
    Maidstone West
    Mallaig
    Malton
    Manchester Airport
    Manchester Piccadilly
    Manningtree
    Manor Park
    Mansfield
    March
    Margate
    Market Harborough
    Markinch
    Marks Tey
    Marston Green
    Maxwell Park
    Maze Hill
    Meldreth
    Melton Mowbray
    Meopham
    Merstham
    Merthyr Tydfil
    Middlesbrough
    Milford Haven
    Mill Hill Broadway
    Milngavie
    Milton Keynes Central
    Mitcham Eastflds
    Mitcham Junction
    Monks Risborough
    Montrose
    Morden South
    Mortlake
    Mosspark
    Motherwell
    Mottingham
    Moulsecoomb
    Mount Florida
    Muirend
    Musselburgh
    Nairn
    Narborough
    Neath
    Neilston
    New Barnet
    New Beckenham
    New Cross
    New Cross Gate
    New Eltham
    New Malden
    New Southgate
    Newark North Gate
    Newbridge
    Newbury
    Newcastle
    Newcraighall
    Newhaven Town
    Newington
    Newport Essex
    Newport S.Wales
    Newton Abbot
    Newton Lanark
    Norbiton
    Norbury
    North Berwick
    North Camp
    North Dulwich
    North Queensferry
    Northallerton
    Northampton
    Northfield
    Northumberland Park
    Norwich
    Norwood Junction
    Nottingham
    Nuneaton
    Nunhead
    Oakham
    Oakleigh Park
    Oban
    Ockendon
    Orpington
    Otford
    Oxenholme Lake District
    Oxford
    Oxted
    Paddock Wood
    Paignton
    Paisley Canal
    Paisley Gilmour Street
    Palmers Green
    Pangbourne
    Par
    Partick
    Patterton
    Peckham Rye
    Penarth
    Pengam
    Penge East
    Penge West
    Penrith
    Penzance
    Perth
    Peterborough
    Petersfield
    Petts Wood
    Pevensey And Westham
    Pewsey
    Pitlochry
    Pitsea
    Plumpton
    Plumstead
    Plymouth
    Polegate
    Pollokshaws East
    Pollokshields East
    Pollokshields West
    Polmont
    Ponders End
    Pontypridd
    Poole
    Port Glasgow
    Port Talbot Parkway
    Porth
    Portslade
    Portsmouth And Southsea
    Potters Bar
    Prestatyn
    Preston (Lancs)
    Preston Park
    Prestwick (Strathclyde)
    Princes Risborough
    Prittlewell
    Pulborough
    Purfleet
    Purley
    Purley Oaks
    Putney
    Queens Park (Glasgow)
    Queens Road (Peckham)
    Radlett
    Radyr
    Rainham Essex
    Rainham Kent
    Ramsgate
    Ravensbourne
    Rayleigh
    Raynes Park
    Reading
    Reading West
    Rectory Road
    Redditch
    Redhill
    Reedham London
    Reigate
    Retford
    Rhyl
    Richmond London
    Riddlesdown
    Risca Pontymistr
    Rochester
    Rochford
    Rogerstone
    Romford
    Romsey
    Rosyth
    Rowley Regis
    Roydon Essex
    Royston (Herts)
    Rugby
    Rugeley Trent Valley
    Runcorn
    Rutherglen
    Rye  Sussex
    Rye House
    Salfords Surrey
    Salisbury
    Saltcoats
    Sanderstead
    Sandwich
    Sandy
    Sawbridgeworth
    Scarborough
    Scotstounhill
    Scunthorpe
    Seaford Sussex
    Seer Green
    Selby
    Selhurst
    Selly Oak
    Seven Kings
    Seven Sisters
    Sevenoaks
    Severn Tunnel Junction
    Shawlands
    Sheerness On Sea
    Sheffield
    Shelford Cambs
    Shenfield
    Shepreth
    Sherborne
    Shettleston
    Shoeburyness
    Shoreham By Sea
    Shortlands
    Shotton
    Shotts
    Shrewsbury
    Sidcup
    Silver Street
    Singer
    Sittingbourne
    Skegness
    Slade Green
    Sleaford
    Slough
    Solihull
    South Bermondsey
    South Croydon
    South Gyle
    South Merton
    South Woodham Ferrers
    Southall
    Southampton Airport
    Southampton Central
    Southbourne
    Southbury
    Southend Central
    Southend East
    Southend Victoria
    Southwick
    Spalding
    Springburn
    St Albans
    St Albans Abbey
    St Austell
    St Helier (Surrey)
    St James St Walthamstow
    St Johns
    St Leonards Warrior Square
    St Margarets (Herts)
    St Mary Cray
    St Neots
    Stafford
    Staines
    Stamford (Lincs)
    Stamford Hill
    Stanford Le Hope
    Stansted Airport
    Stansted Mountfitchet
    Staplehurst
    Stepps
    Stevenage
    Stewarton
    Stirling
    Stockport
    Stoke Mandeville
    Stoke Newington
    Stoke On Trent
    Stonehaven
    Stonehouse
    Stourbridge Junction
    Stowmarket
    Stratford London
    Stratford Upon Avon
    Streatham Common
    Streatham Hill
    Strood Kent
    Stroud (Glos)
    Sudbury Suffolk
    Sundridge Park
    Surbiton
    Sutton Coldfield
    Sutton Common
    Sutton London
    Swanley
    Swansea
    Swindon (Wilts)
    Sydenham Hill
    Sydenham London
    Tadworth
    Tame Bridge Parkway
    Tamworth
    Taplow
    Tattenham Corner
    Taunton
    Teddington
    Teignmouth
    Telford
    Thatcham
    Theale
    Theobalds Grove
    Thirsk
    Thornaby
    Thornton Heath
    Thorpe Bay
    Thorpe Le Soken
    Three Bridges
    Thurso
    Tilbury Town
    Tile Hill
    Tilehurst
    Tiverton Parkway
    Tonbridge
    Tooting
    Torquay
    Totnes
    Tottenham Hale
    Trefforest
    Tring
    Troon
    Trowbridge
    Truro
    Tulse Hill
    Tunbridge Wells
    Turkey Street
    Twickenham
    Twyford
    Uckfield
    Uddingston
    Ulverston
    University Birmingham
    Uphall
    Upminster
    Upper Warlingham
    Vauxhall
    Waddon
    Wadhurst
    Wakefield Westgt
    Wallington
    Wallyford
    Walmer
    Walsall
    Waltham Cross
    Walthamstow Central
    Walton On Thames
    Walton-on-The-Naze
    Wandsworth Common
    Wandsworth Road
    Ware (Herts)
    Wareham Dorset
    Warminster
    Warrington Bank Quay
    Warrington Central
    Warwick
    Warwick Parkway
    Waterbeach
    Watford Junction
    Watlington
    Watton At Stone
    Welham Green
    Welling
    Wellingborough
    Wellington Shropshire
    Welwyn Garden City
    Welwyn North
    Wembley Stadium
    Wemyss Bay
    Wendover
    West Calder
    West Croydon
    West Drayton
    West Dulwich
    West Ealing
    West Hampstead Thameslink
    West Horndon
    West Malling
    West Norwood
    West Ruislip
    West Sutton
    West Wickham
    West Worthing
    Westbury
    Westcliff
    Westcombe Park
    Westerton
    Westgate On Sea
    Weston Super Mare
    Weybridge
    Whifflet
    White Hart Lane
    Whitecraigs
    Whitstable
    Whittlesford Parkway
    Whyteleafe
    Whyteleafe South
    Wick
    Wickford
    Wigan North Western
    Williamwood
    Wilmslow
    Wimbledon
    Wimbledon Chase
    Winchester
    Winchmore Hill
    Windermere
    Windsor And Eton Central
    Windsor And Eton Riverside
    Winsford
    Wishaw
    Witham
    Wivelsfield
    Wivenhoe
    Woking
    Wokingham
    Woldingham
    Wolverhampton
    Wolverton
    Wood Street
    Woodhall
    Woodmansterne
    Woolwich Arsenal
    Woolwich Dockyard
    Worcester Foregate Street
    Worcester Park
    Worcester Shrub Hill
    Worthing
    Wrexham General
    Wylde Green
    Yatton
    York
    Ystrad Mynach
    
     
  5. Bungle73

    Bungle73 On Moderation

    Messages:
    2,551
    Joined:
    19 Aug 2011
    Location:
    Kent
    Taking about EC Rewards, how come it takes them two months from the date of your outward journey for them to credit the points to your account? Once they've done mine from my last trip I'll be half way there to the free FC ticket...assuming they're still offering that by the time I get to 500 points of course.
     
  6. CompactDstrxion

    CompactDstrxion Member

    Messages:
    496
    Joined:
    8 Jun 2009
    To make sure you don't claim a refund on your ticket and keep the points.
     
  7. Bungle73

    Bungle73 On Moderation

    Messages:
    2,551
    Joined:
    19 Aug 2011
    Location:
    Kent
    Oh. filler
     
  8. graham43404

    graham43404 Member

    Messages:
    214
    Joined:
    21 Jul 2011
    Location:
    Bolton
    It is set to change from next month. I think it is either 800 or 900 points for a single FC return ticket and 1200 points for a FC return ticket for two.

    Last week I converted 900 points into a return ticket for two, but I am still waiting for the single FC return ticket that I converted 500 points for back in mid August! I keep phoning, emailing and even writing, but still all I get is "our technical team is looking into it".
     
  9. amcluesent

    amcluesent Member

    Messages:
    877
    Joined:
    19 Dec 2010
    I used my 500 point to get a FC single, then fell ill when I would have travelled.

    No amendment is possible on EC rewards tickets!! So rather than enjoy the FC experience, I got a kick in the teeth.

    BTW, not even had an acknowledgement from EC Customer Service dept. to my letter of complaint.

    I suppose this is how you fatten-up a business to be sold off to your City chums.
     
  10. shinkansen1966

    shinkansen1966 Established Member

    Messages:
    1,134
    Joined:
    2 Jun 2009
    Location:
    North London
    Regardless of the web site I use, I nearly always choose a TVM different from my originating station. Usually somewhere I can get to during a lunch break, near my home or en route to somewhere else.
     
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