Hi Mralexn,
I am having exactly the same problems as you. I registered here specifically because of this problem!
I wonder - are you using a Mac computer?
I've tried with 2 different Macs both running Mountain Lion 10.8.5 and I cannot purchase tickets using either. I go to the Eastcoast trains website and, as you say, it loads fine except - no lefthand box to purchase tickets. I thought at first that the redesign had hidden the ticket purchasing somewhere else but I just couldn't find it. So instead I clicked on a "Buy" link in an email from them (not normally something I'd feel comfortable doing in case it was a phishing email) and the page refused to load.
Next I tried going into my Purchase History - again - refuses to load.
Like you, I've tried other browsers - Safari, Chrome, and Firefox. Nothing works.
However, when I tried a Windows 7 laptop it worked fine.
So, what is this - some kind of Apple Mac conspiracy to stop us from travelling on your trains?! Please sort this out Eastcoast.
I'm glad it's not just me that has this problem.
It's been like this for me since Wednesday 2nd October. I don't have any problems with other websites.
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Pasted the wrong link.
This is what I was meant to link to.
No, that link will not work - refuses to load. It says the "server isn't responding". :cry:
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I think I'll email them about this - very frustrating. Aren't web designers supposed to test their websites on multiple systems before they roll them out? Sheesh!
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I just tried the mobile site on my desktop Mac and it appears to work - not ideal though. Still, at least that's a work around for now.
If you go to their website and scroll to the bottom then click on the link that says "View Mobile Site" it should work.
