gingerheid
Established Member
- Joined
- 2 Apr 2006
- Messages
- 1,498
From today there are replacement bus services between Ely and King's Lynn for a week.
There have been posters (and electronic messages on the displays inside the Electrostars).
So so far so good, while there is the unfortunate case of the online timetables not being updated until much later than would be normal, so tickets for non-existent trains have been sold.
Unfortunately there has also been a bit of an demonstration of how not to publicise these things.
The posters (and stories on the website etc) say they are about rail replacement bus services between Ely and King's Lynn (and the electronic ones have a graphic about evening and weekend engineering works when infact these are also during the day during the week). If you read them they also do say that the direct service from Ely to King's Cross has been changed. So far so good...
So I turned up at Cambridge North this morning expecting to catch one of the Cambridge North to London KX trains to make a connection at Cambridge. Not only was it not showing on the departures display, but the staff had no idea those services were somehow affected either and suggested waiting to see if it turned up because there might have been a mistake on the departures board.
Some loud slow handclaps for Great Northern; firstly for the awful communication, and of course secondly for cancelling Cambridge North - Cambridge journeys at the drop of a hat like they always do, on this occasion where an excuse is particularly lacking
As I wouldn't have got to Ipswich until another 2h45 from the time this happened, and as much as I hate driving, even in these circumstances the best way ahead was to cycle back home and drive. I'm fast coming to the conclusion that, where Cambridge North is involved, driving is a better starting position
There have been posters (and electronic messages on the displays inside the Electrostars).
So so far so good, while there is the unfortunate case of the online timetables not being updated until much later than would be normal, so tickets for non-existent trains have been sold.
Unfortunately there has also been a bit of an demonstration of how not to publicise these things.
The posters (and stories on the website etc) say they are about rail replacement bus services between Ely and King's Lynn (and the electronic ones have a graphic about evening and weekend engineering works when infact these are also during the day during the week). If you read them they also do say that the direct service from Ely to King's Cross has been changed. So far so good...
So I turned up at Cambridge North this morning expecting to catch one of the Cambridge North to London KX trains to make a connection at Cambridge. Not only was it not showing on the departures display, but the staff had no idea those services were somehow affected either and suggested waiting to see if it turned up because there might have been a mistake on the departures board.
Some loud slow handclaps for Great Northern; firstly for the awful communication, and of course secondly for cancelling Cambridge North - Cambridge journeys at the drop of a hat like they always do, on this occasion where an excuse is particularly lacking
As I wouldn't have got to Ipswich until another 2h45 from the time this happened, and as much as I hate driving, even in these circumstances the best way ahead was to cycle back home and drive. I'm fast coming to the conclusion that, where Cambridge North is involved, driving is a better starting position
