One of the two escalators from to Platform A is out of use for engineering works, leaving one escalator and a double width fixed stairway.
The one working escalator is in the down direction, leaving everyone to walk up the stairs. Woukdn’t it make more sense to have it working in the up direction?
Spoke to someone about it at the gate line and was told that lots of people have queried it. Am I missing something? They’ve even had to place staff at the bottom of the stairs directing people with suitcases to the lifts (even small ones, not talking kitchen sink sized ones).
Then again, this is GTR...
The one working escalator is in the down direction, leaving everyone to walk up the stairs. Woukdn’t it make more sense to have it working in the up direction?
Spoke to someone about it at the gate line and was told that lots of people have queried it. Am I missing something? They’ve even had to place staff at the bottom of the stairs directing people with suitcases to the lifts (even small ones, not talking kitchen sink sized ones).
Then again, this is GTR...