- 26 Apr 2010
It's OK, I'm not taking it personally (although reading my last post, it seems that I am - I'll have to word them better).I have just caught up with this topic, and most interesting it is too!
I don't think anyone is really arguing that the people that have no intention of paying the correct fare should get away with it. For what it's worth, I would prefer to have the rules strictly but failry enforced, but with a similar scheme to the one suggested by Jon so that the occasional mistake by honest and genuine passengers can be forgiven, rather than penalised.
Discretion is all very well, but as cuccir has already pointed out, it does lead to subconscious discrimination. I have seen this and been guilty of this myself, it's only human nature. It also leads to the inconsistencies that make life difficult for other members of staff who try and enforce the same rules.
Flamingo, no one is taking issue with you personally. It's good to have input from people who have tod eal with these sorts of issues every working day!
Funny, the only thing that does push my buttons is when (usually drunks being removed from First Class) say "I'll have you fired", or "You won't have a job by the time my solicitors have finished with you". If I ever do get done for twatting someone with my Bardic, they'll probably have said that to me. :-x