AlterEgo
Veteran Member
BBC R4 news this morning reported that someone missed their flight to Singapore because of the breakdown and massive delay.
Delay repay could be the least of their worries if a few Heathrow long-haul passengers missed their flights.
There are dozens, or hundreds of people every day who miss flights owing to train delays and cancellations. The NRCoC makes it quite clear that train companies are not liable for any additional costs or consequential losses as a result of any train cancellation.
Reimbursing this kind of expense usually falls to the travel insurance provider.