Filled wrong time for delay repay. Now over 28 days

Discussion in 'Disputes & Prosecutions' started by Goonerfan987, 8 Jan 2020.

  1. Goonerfan987

    Goonerfan987 Member

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    Location:
    Kent
    i've just had a delay repay rejected on a journey on 29th November.
    I listed one as 15:49 and my wife listed as 14:49, so i must have mistakenly put the wrong time.
    Hers was approved and mine rejected.
    As this is now over the 28 days time limit to claim, would this count as i new claim or as a modification and therefor ok?
     
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  3. gray1404

    gray1404 Established Member

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    Which train company was it with? Many of them allow you to appeal a claim. So, as you are over 28 days, I would appeal and provide them with the new and correct information and ask them to look at it again on that basis.
     
  4. Goonerfan987

    Goonerfan987 Member

    Messages:
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    Joined:
    12 Oct 2019
    Location:
    Kent
    It's southeastern.
    Is there a website i could double check the running times on? As recent train times only has the last 30 days i believe
     
  5. hkstudent

    hkstudent Member

    Messages:
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    11 Nov 2018
    https://www.recenttraintimes.co.uk/
    You can check up to 100 days before
     

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