TehDragonGuy
New Member
Hi,
Yesterday, I purchased any time return ticket with my railcard discount. I was asked by a member of staff to show my railcard at the ticket barrier before ever boarding a train, at which point I realised I had forgotten it and left it at home. I understand that in this situation I am expected to purchase a full price ticket and travel with that, with which I had no issue. However, she confiscated my reduced ticket (which was completely unused). My question is, was she correct to do this? Would I not have been able to go back and get my railcard and use it with the ticket later? I asked this and she was rude and uncooperative and attempted to dodge my question as much as possible so I'd like to find out as I'm rather annoyed as I hadn't actually boarded a train.
Thanks.
Yesterday, I purchased any time return ticket with my railcard discount. I was asked by a member of staff to show my railcard at the ticket barrier before ever boarding a train, at which point I realised I had forgotten it and left it at home. I understand that in this situation I am expected to purchase a full price ticket and travel with that, with which I had no issue. However, she confiscated my reduced ticket (which was completely unused). My question is, was she correct to do this? Would I not have been able to go back and get my railcard and use it with the ticket later? I asked this and she was rude and uncooperative and attempted to dodge my question as much as possible so I'd like to find out as I'm rather annoyed as I hadn't actually boarded a train.
Thanks.