Seems to be a nasty "bug"/"gotcha" in Oyster systems.
I have 26-30 railcard on oyster.
Ended up going from Gatwick to LB, then North Greenwich instead of Stratford as jubilee was severe delays and with luggage was atrocious and got bus back from there.
Single fare finder shows that in the evening peak, when i travelled, a single from gatwick to lb is £5.60. However when I tapped out at North Greenwich it had charged me the 'complete' fare from £17.90 from gatwick to north Greenwich. There is an evening peak fare there and therefore no rail discount applies.
Should it charge £5.60 + £3.20 peak zone 1-2 fare instead of the £17.90 'complete' fare?
Will call oyster later but interested in people's thoughts here.
I have 26-30 railcard on oyster.
Ended up going from Gatwick to LB, then North Greenwich instead of Stratford as jubilee was severe delays and with luggage was atrocious and got bus back from there.
Single fare finder shows that in the evening peak, when i travelled, a single from gatwick to lb is £5.60. However when I tapped out at North Greenwich it had charged me the 'complete' fare from £17.90 from gatwick to north Greenwich. There is an evening peak fare there and therefore no rail discount applies.
Should it charge £5.60 + £3.20 peak zone 1-2 fare instead of the £17.90 'complete' fare?
Will call oyster later but interested in people's thoughts here.