I wanted to buy a 1st ticket from Zone 2 to London last week as I already have a Zones2-6 travelcard. Went up to the ticket counter. Guy asked which London station, I said London Bridge. Guy tapped away, asked two colleagues for help, and said there is no 1st class from New Cross Gate to London Bridge. So he said I should buy one from East Croydon. Cost was £9.70.
I have now just realised I could of bought a 1st from Clapham Junc - London terminals for £8.40.
Words cannot describe how upset and stupid I feel :cry: I know its not much but how can 3 ticket staff not know about that routing?? Would I have any chance of getting a refund as I have kept all my receipts and tickets?
I have now just realised I could of bought a 1st from Clapham Junc - London terminals for £8.40.
Words cannot describe how upset and stupid I feel :cry: I know its not much but how can 3 ticket staff not know about that routing?? Would I have any chance of getting a refund as I have kept all my receipts and tickets?