GMPTE Acmp Child ticket What is it!!!

Discussion in 'Fares Advice & Policy' started by Minpearson, 9 Apr 2019.

  1. Minpearson

    Minpearson New Member

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    Hi Hoping people might be able to help us understand a new ticket a friend of mine was issued traveling today. She was unable to get a ticket from the machine as it was broken so got one on the train instead the guard issued this ticket [​IMG]
    We have never heard of this kind of ticket before and noone even Northen rail cant give us any information on what it is! Anyone got any ideas??? Normal cost for a child ticket on this journey £2.80 so its a good saving if we only knew what it was!!
     
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  3. Anvil1984

    Anvil1984 Established Member

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  4. Minpearson

    Minpearson New Member

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    That's amazing we have never heard of this before! Do you know how you buy these tickets can you get them from the machines or or it only from a guard or ticket office? Thank so much
     
  5. Deerfold

    Deerfold Established Member

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  6. BlueFox

    BlueFox Member

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    The page says it's £1.40 for a return. The price on the ticket is 80p
     
  7. Minpearson

    Minpearson New Member

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    I don't quite understand the costs here either. I believe she bought it as I single but the ticket dose say return so I don't quite get it
     
  8. Deerfold

    Deerfold Established Member

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    Indeed - I compared the price to the single of £0.70 on that page.

    I'll change my question - is that page just wrong about prices?
     
  9. alistairlees

    alistairlees Member

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  10. BlueFox

    BlueFox Member

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  11. Bletchleyite

    Bletchleyite Veteran Member

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  12. janb

    janb Member

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    According to the internal Knowledgebase it should be 80p single, £1.60 for each child. So it seems like it should be sold as an "adult" even though its a child ticket.
     
  13. Haywain

    Haywain Established Member

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    If your friend was travelling today, why did the guard issue a ticket dated for the 9th April? Strangely enough, an identical ticket to the one illustrated in the Mirror article that BlueFox linked to.
     
  14. BlueFox

    BlueFox Member

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    They posted that on 9th April.
     
  15. Haywain

    Haywain Established Member

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    Good point. So she came here and then went to the Mirror.
     
  16. Puffing Devil

    Puffing Devil Established Member

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    Or the Mirror came here to research the story for free.
     
  17. BlueFox

    BlueFox Member

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  18. Puffing Devil

    Puffing Devil Established Member

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  19. BurtonM

    BurtonM Member

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    MEN have a habit of doing that when they're bored, they scalp a lot from skyscrapercity too.
     
  20. iknowyeah

    iknowyeah Member

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    It's £1.60 return, it's a common ticket, virtually everyone travelling off oeak with kids in GM use one, I'm amazed to see people are unaware of it with the amount I see
     
  21. Deerfold

    Deerfold Established Member

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    It's not well promoted. It's not on ticket machines. I've travelled a fair bit in Greater Manchester (sometimes with a child) and never come across it.

    It appears whoever issued it didn't know how to do it as it's got the wrong price.
     
  22. alistairlees

    alistairlees Member

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    I don't have access to that right now but, if that's so, then it would be more useful to quote the child prices correctly. GTR and SE manage that ok with their child flat fare products - I see no reason why this can't be. No wonder it can't be retailed properly.
     
  23. alistairlees

    alistairlees Member

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    Well, it's the right price according to the data. Someone should just correct the data.
     
  24. Deerfold

    Deerfold Established Member

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    And then all the people who currently issue it correctly would have to change how they do it.
     
  25. alistairlees

    alistairlees Member

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    That's not a reason for not correcting the data. Correct data would enable other channels to correctly issue this, thus bringing benefit to customers and reducing the likelihood of stories like this one in the MEN / Mirror which only serve to undermine the confidence of the public.
     
  26. AY1975

    AY1975 Member

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    That's poor. It's also not offered when you do a search for a fare for an adult and a child for any journey within the TfGM area on the Northern website, although I suppose that's understandable as AIUI it's a Transport for Greater Manchester product rather than a National Rail or Northern product.

    Even so, not being able to get it from a ticket machine means that an adult accompanying a child boarding at a station with a machine but no ticket office (or with the ticket office closed) would end up paying more than they need to if they don't know about this offer, or, if they are in-the-know, they could be faced with a dilemma of whether to buy their tickets from the machine and pay more than necessary, or get on the train and risk being apprehended by the guard for not buying before boarding when they could have done so (or worse still, being stung by the revenue protection squad on the barrier at Piccadilly or Victoria if the guard doesn't come round on their train).

    If you have a Family & Friends Railcard, you also need to check whether railcard discounted tickets will be better value for the journey you are making (they will be for some longer journeys within Greater Manchester). This offer is not available if the accompanying adult has a rail rover or ranger ticket, a DaySaver or a free travel pass, but I presume it is valid if the adult has a railcard other than a F&F in which case the child would not ordinarily receive a discount on the normal child fare (such as a 16-25, 26-30, HM Forces, Senior or Disabled Railcard, or a Two Together Railcard if it's two adults)?
     
  27. Deerfold

    Deerfold Established Member

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    No, but it is an explanation of why they couldn't "just" correct the data - they'd have to ensure everyone who currently issues it correctly was told how to issue it after the correction.
     

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