Gold Card 'grace period extension'

[philch1]

Having purchased a new annual travel card online, I am waiting for the gold record card to arrive in the post. I want to use the discount on the 2nd Jan, and was told my existing gold record card, which expires December 31st, would be accepted. Apparently, "staff are instructed to allow a grace period". I asked if this is detailed online anywhere, but was told no - it's in private staff handbooks.
Is this correct?
If relevant, the journey will be on West Midland Trains to Euston.
Thanks.

 

[yorkie]

I don't know the answer but I'm sure someone on the forum does (@MikeWh @bb21 ?)

 

[MikeWh]

I don't know the answer but I'm sure someone on the forum does (@MikeWh @bb21 ?)

Not something I've come across.

 

[Haywain]

I've never heard of such a thing.

 

[island]

I’ve not come across anything like that. I renewed my annual Travelcard in person at a TfL Visitor Centre last week for this purpose.