- 6 Jun 2005
Tuesday 12th May 2020 Back in the carefree pre Covid-19 days of travelling around the country for pleasure, on Wednesday 5th March, I found myself on a train from my local station, Hassocks in Suss…
Summary: A passenger used a ticket which is restricted, under the terms of the Ticketing & Settlement Agreement (TSA) to travel on services operated by Govia Thameslink.The ticket inspector was very pleasant about charging me the excess £20 so I decided not to pursue the point about the NRCoT but just make some enquiries of her about what she understood to be the situation. When she explained to me that “Thameslink and Southern are separate companies just like Sainsbury’s and Tesco” I replied I didn’t think that was correct pointing out they were in fact both part of one company (GTR) with one managing director (Patrick Verwer).
However the Govia Thameslink employee denied that it was valid, used an incorrect supermarket analogy and issued a Penalty Fare.
The Penalty Fare was successfully appealed.
If anyone is aware of any similar disputes with GTR please do get in touch as I know someone who would find the evidence very useful indeed.
If anyone has any evidence from GTR such as class claims about th company status or validity of tickets this could be very useful too.