Grand Central Buy On Board

Discussion in 'Fares Advice & Policy' started by AlterEgo, 15 Nov 2011.

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  1. AlterEgo

    AlterEgo Veteran Member

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    This is rather a daft question, but on a whim I'm going to go and do a GC bash up to Sunderland tomorrow. I can definitely buy a First Off-Peak Single on board, and I should be able to use travel vouchers right?

    I'll be starting from KGX - I can just walk through the barriers with no ticket can't I?

    Just checking - mind blank!!! Aargh.
     
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  3. glenbogle

    glenbogle Member

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    I have often wondered that too on them services if i could buy a priv on board if needed.
     
  4. OMGitsDAVE

    OMGitsDAVE Member

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    You can definately walk through, just say you're buying on board.

    A first class off-peak should be available to be bought onboard too.

    Have fun!
     
  5. Lampshade

    Lampshade Established Member

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    I know at Bradford Interchange they only let you through if there's < 10 minutes left before departure.
     
  6. scotsman

    scotsman Established Member

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    From Grand Central's website
     
  7. Darandio

    Darandio Established Member

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    Who does?
     
  8. MidnightFlyer

    MidnightFlyer Veteran Member

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    Gateline crew
     
  9. Darandio

    Darandio Established Member

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    But doesn't that completely negate the "fair fares" policy they advertise?

    Not trying to cause argument, just curious.
     
  10. raildude

    raildude Member

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    You are not allowed any free or reduced rate PRIV travel on Grand Central!
     
  11. MidnightFlyer

    MidnightFlyer Veteran Member

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    Really?

    Thanks for the heads up, I'll remember that for future reference! :smile:
     
  12. AlterEgo

    AlterEgo Veteran Member

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    Didn't that change with the issue of this year's Privs??
     
  13. raildude

    raildude Member

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    No. It explicitally says in the latest brief in the list of valid operators:

     
  14. yorkie

    yorkie Administrator Staff Member Administrator

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    I have never heard of a PRIV holder being forced to buy a full-fare ticket on Grand Central, and a member of GC staff has stated:-
    My understanding is that GC will be happy to sell a PRIV-discounted ticket on board, and I've not heard of that changing. Back in the days of Valentas I often travelled on GC, and several members present on occasions held PRIVs and I never heard of any problems.

    And yes, my understanding is that barrier staff cannot prevent you boarding another operators trains - unless there is an agreement between the TOCs that this can be done (which, for franchised operators, may be a franchise commitment in some cases, but for open access operators such agreements cannot be imposed on them). EC staff should be under instructions to let you through, and if they did not then that incident would need to be reported. I did hear of issues in the early days when GNER and GC had some 'disagreements' (!) but not heard of any issues at all for years.
     
  15. 158757

    158757 Member

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    I'm not sure you can use travel vouchers onboard-someone else would have to confirm.
     
  16. bignosemac

    bignosemac Established Member

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    I've been able to use them onboard. Avantix is, I believe, set up to accept them as a valid payment method. However, an individual Guard/TM may not know how to carry out the transaction, or there maybe local instruction not to accept RTVs onboard.
     
  17. transportphoto

    transportphoto Established Member Quizmaster

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    I think you've just done what your quote told you not to!

    My Bold.


    TP
     
  18. Welshman

    Welshman Established Member

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    Although this is probably now too late for the OP, I travelled recently on the 1022 GC departure from Bradford and the barrier staff quite happily allowed me on to platform 2 when I arrived about 0940, and I sat on the platform and waited.

    On my return journey, the train departed from one of the platforms [7 I think], which is not yet barriered, so, again, although I had my ticket, there would have been no problem in gaining access and purchasing on board.
     
  19. raildude

    raildude Member

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    I don't think that is right personally.

     
  20. John @ home

    John @ home Established Member Fares Advisor

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    Can you tell us what that's a quotation from, please, raildude?
     
  21. raildude

    raildude Member

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  22. ainsworth74

    ainsworth74 Moderator Staff Member Moderator

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    Something which we normals can't access to check for ourselves (is reminded of the thread on whether the manual should be in the public domain :roll:).
     
  23. raildude

    raildude Member

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    I don't need a password to access it though, it just takes me straight to the homepage? No need to log in. Don't see why you can't get it too...?
     
  24. yorkie

    yorkie Administrator Staff Member Administrator

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    Apparently it's all in the NRCoC? ;) Anyway I know some people are going to be upset by this, which they'll just have to get over, but The Manual will be released into the public domain in due course. Until then, we will just have to rely on people being helpful and posting extracts from it.
     
  25. ajax103

    ajax103 Established Member

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    Yes you are indeed correct, I've enjoyed a few trips with Grand Central simply not because of the timings or the traction but because of the convenience and comfort Grand Central serves as a result I look very much forward to any expansion plans by them.
     
  26. yorkie

    yorkie Administrator Staff Member Administrator

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    The Manual says Rail Travel Vouchers can be used on the train. If GC do not comply with that, we will investigate.
    Do GC issue non-standard vouchers? Can you provide more information about the vouchers you issue?

    Edit: GC have now confirmed that they do accept RTVs on board.
     
    Last edited: 15 Dec 2011
  27. island

    island Established Member

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    I wonder is it because GC is an OAO? Can you use RTVs on-board FHT services?
     
  28. bb21

    bb21 Moderator Staff Member Moderator

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    Well HX don't accept them and they are an OAO.
     
  29. MidnightFlyer

    MidnightFlyer Veteran Member

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    But they are owned entirely by BAA (who also also own the infrastructure beyond Airport Jn) - does that have something to do with it?
     
  30. island

    island Established Member

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    Hence why I was seeking to compare to FHT.
     
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