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Grand Central Cancellations

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prd101

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Joined
15 Jun 2008
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67
Location
York
I've just noticed that Grand Central have cancelled their 1230 Sunderland to KX service today.

Does anyone think this is likely to happen tomorrow as well?

Also, I was wondering, is there any options if someone has a Grand Central Only ticket (in my case York to Kings Cross Off Peack Rtn - £61) to travel on other services in the event of cancellation?

Obviously I can travel on the other GC services that day, but would GC refund tickets, or could they be used on East Coast services somehow?
 
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railwayperson

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21 Dec 2009
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Pah! We can run services on the heritage railway I work at in the snow, even with frozen points, and on time! Why is the national rail network incapable of running through snow?
 

ChrisTheRef

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15 Apr 2009
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1,432
Location
South Liverpool
To answer the original question :roll: :

I think you'd be perfectly within your rights to jump on EC services. If you get charged extra on board, I'd just pay up, then send the tickets to GC
 

Royston Vasey

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Joined
14 May 2008
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2,179
Location
Cambridge
To answer the original question :roll: :

I think you'd be perfectly within your rights to jump on EC services. If you get charged extra on board, I'd just pay up, then send the tickets to GC

Normal practice is that GC staff are on hand at the station to dish out replacement interavailable tickets.

To the OP, hope you have a smooth journey.
 

hairyhandedfool

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14 Apr 2008
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8,837
DO NOT JUST JUMP ON BOARD AN EAST COAST SERVICE!!!!

You should find a representative of GC (or failing that another TOC) before boarding another TOCs service, to arrange alternative transport means. This could be an EC service, but if you just jump on board and no arrangement has been made with EC, you could end up with a hefty bill. TOC specific tickets cannot be excessed for use on another train operators service.
 

ChrisTheRef

Established Member
Joined
15 Apr 2009
Messages
1,432
Location
South Liverpool
DO NOT JUST JUMP ON BOARD AN EAST COAST SERVICE!!!!

You should find a representative of GC (or failing that another TOC) before boarding another TOCs service, to arrange alternative transport means. This could be an EC service, but if you just jump on board and no arrangement has been made with EC, you could end up with a hefty bill. TOC specific tickets cannot be excessed for use on another train operators service.

Disagree.

If GC cancel their train, you're perfectly within your rights to take the next one to get to your destination
 

91101

Member
Joined
25 Oct 2007
Messages
439
There are two options open to GC, that is to arrange Ticket Acceptance with EC and Northern for passage for their customers, this was done far too frequently for NXEC's liking back in the Summer of 2008 when GC were in a mess and I believe that NXEC stopped this practice, around the same time of the incident that NXEC refused EMT ticket acceptance when the MML was up the spout.

Now GC have to issue full fare tickets for their customers to use EC.
 
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