I bought an annual season ticket for Gravesend to City Thameslink/Blackfriars (though it only says London Terminals) via St Pancras for my commute to work; the journey has two legs each using the track of a different train company.
Recently one of the train companies (FCC) has blocked my ticket going through their barrier at St Pancras, stating the ticket isn't valid for that leg of the journey.
The other train company (Southeastern) initially advised in a letter that my ticket was valid for the whole journey but have since backtracked and advised this is not the case.
I have bought the same season ticket for the last three years with no problem and have paid the cost as stipulated on the train company's website for the journey specified and specified my desitnation as City Thameslink or Blackfriars on each occasion.
Do I have any recourse against one or both train companies, can I invoke Section 75 for instance as I purchased using my credit card? Could the train companies take legal action against me for doing this?Whilst this dispute has been going on I have had to pay an extra £4 a day on my Oyster to get between St Pancras and City Thameslink. Should I be making a claim for this too?
I bought the season ticket on 23/02/12 and have since lost my job and no longer need it. Is there any point fighting the rail companies or should I just get the refund on the ticket? It cost £3995, so how much would I be due back?
Thanks
Dazarooni
Recently one of the train companies (FCC) has blocked my ticket going through their barrier at St Pancras, stating the ticket isn't valid for that leg of the journey.
The other train company (Southeastern) initially advised in a letter that my ticket was valid for the whole journey but have since backtracked and advised this is not the case.
I have bought the same season ticket for the last three years with no problem and have paid the cost as stipulated on the train company's website for the journey specified and specified my desitnation as City Thameslink or Blackfriars on each occasion.
Do I have any recourse against one or both train companies, can I invoke Section 75 for instance as I purchased using my credit card? Could the train companies take legal action against me for doing this?Whilst this dispute has been going on I have had to pay an extra £4 a day on my Oyster to get between St Pancras and City Thameslink. Should I be making a claim for this too?
I bought the season ticket on 23/02/12 and have since lost my job and no longer need it. Is there any point fighting the rail companies or should I just get the refund on the ticket? It cost £3995, so how much would I be due back?
Thanks
Dazarooni