samuelmorris
Established Member
A problem under investigation usually means either the cause is not yet known or the reason can't be disclosed, e.g. in the case of the former a service hasn't arrived where it should have yet but the reason why has not yet reached control, in the case of the latter the issue could potentially be problematic for a member of staff, e.g. a SPAD or some other controversy. The latter case usually ends up being attributed to 'an operational incident' but generally speaking ''a problem currently under investigation' translates to 'we can't tell you yet'.
Generally speaking the railway are quite transparent about disclosing the reasons for delays when they're routine. The issue is really how frequently such issues occur.
Generally speaking the railway are quite transparent about disclosing the reasons for delays when they're routine. The issue is really how frequently such issues occur.