Bletchleyite
Veteran Member
I note that GWR have come up with another new "large screen" TVM design. This one has the card slot and PIN pad about 18" off the floor.
Now I at 39 can squat down to use these, but a version of me aged 79 definitely could not.
I'm not sure what the solution here is in terms of providing for both wheelchair users and the rather more common "disabled but walking" elderly person, perhaps two card machines? But this is not an acceptable design, and if it was the only design at a given station is arguably discriminatory and thus a breach of the relevant legislation.
FWIW it's a problem that seems to occur a lot at cash machines as well, mainly avoided by the fact that I now only pay cash where no other payment option is on offer and thus only withdraw it once a month.
Any thoughts?
Now I at 39 can squat down to use these, but a version of me aged 79 definitely could not.
I'm not sure what the solution here is in terms of providing for both wheelchair users and the rather more common "disabled but walking" elderly person, perhaps two card machines? But this is not an acceptable design, and if it was the only design at a given station is arguably discriminatory and thus a breach of the relevant legislation.
FWIW it's a problem that seems to occur a lot at cash machines as well, mainly avoided by the fact that I now only pay cash where no other payment option is on offer and thus only withdraw it once a month.
Any thoughts?