I had a full price anytime single ticket from London to the Westcountry last week with a reserved seat , booked direct through GWR's website.
I was finished early so got to Paddington, no barriers and on to a service an hour earlier which had all of 3 other people in the carriage.
Anyhow in the end the train was delayed, bunged in the delay repay claim and the reply from GWR is "this ticket was not valid on that service".
I'm not overly worried about the delay repay but I am concerned if 'seat reservations required' means an anytime ticket isn't actually valid "anytime".
I was finished early so got to Paddington, no barriers and on to a service an hour earlier which had all of 3 other people in the carriage.
Anyhow in the end the train was delayed, bunged in the delay repay claim and the reply from GWR is "this ticket was not valid on that service".
I'm not overly worried about the delay repay but I am concerned if 'seat reservations required' means an anytime ticket isn't actually valid "anytime".
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