For the last two months I've had a monthly season ticket from Pontypridd to Bristol, as after moving I was still working in Bristol, but renewed last week to a weekly, as I only have one week left of work. On GWRs website, it says that they do not do delay repay on monthly tickets, but instead they do discount on renewals if delays during the month period were higher than a trigger point, and that this applies if you are renewing to a season ticket the same length or shorter. When I went to renew, I was told that I can't get the discount because it is only for monthly tickets or longer. Is this right? Does this mean then that because I've renewed to a weekly ticket, I can't get any recompense for my delays - there have been numerous times over the last month where I have had delays of over half an hour- as no delay repay is paid for monthly tickets. How can this be fair?