Hartford/Winsford LNW booking office open times

Discussion in 'Fares Advice & Policy' started by gray1404, 13 Feb 2020.

  1. gray1404

    gray1404 Established Member

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    I have some LNW/WMT Rail Travel Vouchers I would like to exchange for cash. Living in Merseyside I have worked out that Hartford and Winsford will be my nearest booking offices. I don't have a car and want to use my Concession Bus Pass to get to the station. Paying a fare to go and exchange vouchers is madness.

    So I can get to Hartford fairly easily from Chester on the bus. I note the LNW website says the booking office at Hardford is open:
    Monday, Tuesday, Wednesday and Thursday: 06:00 to 17:00
    Friday: 06:00 to 19:00
    Saturday: 07:00 to 15:00
    Sunday: 10:35 to 12:00

    Does anyone know how reliable this information is and if that booking office is ever closed when it should be open?

    I see its also possible to get from Hartford to Winsford by bus too. So I could have Winsford as a back up. I see that office is listed on the LNW site as being open:
    Monday, Tuesday, Wednesday and Thursday: 07:00 to 12:00
    Friday and Saturday: 07:00 to 15:00
    Sunday: Unavailable

    Thanks
     
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  3. Ben Zanotto

    Ben Zanotto Member

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    They cannot be exchanged for cash.

    You can find the Full terms etc on the NRE website .

    cheers
     
  4. causton

    causton Established Member

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    WMT ones most certainly can be exchanged for cash at WMT stations...


    @gray1404 you should have no problems, but anything can happen on the day!
     
  5. Bevan Price

    Bevan Price Established Member

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    Hartford to Winsford by bus involves changing buses in Northwich. Most buses serve Winsford Town Centre, which is a long way from the station; I think only one bus per hour (service 37 unless it has changed recently) serves Winsford Station
     
  6. gray1404

    gray1404 Established Member

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    @causton Do I need to take the letter that came and/or any ID?
     
  7. causton

    causton Established Member

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    I would bring the letter, as it usually gets stamped and marked PAID to confirm payment. I know someone who worked there who said there should be no issues with staffing :)
     
  8. gray1404

    gray1404 Established Member

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    Thanks, much appreciated.
     
  9. gray1404

    gray1404 Established Member

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    One final thing, is a rural ticket office likely to have £50 cash to be able to give? I did have a ticket office not have enough when I had £90 of vouchers.
     
  10. gray1404

    gray1404 Established Member

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    All was fine. Took vouchers and letter and the person who served me was really helpful. They had just enough cash, a bit of it had to be in coins but that's fine.
     

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