Hello,
I was wondering if anyone is able to help. I travelled down to London on the 3rd of June from Cambridge. The que for tickets was half way out the door so I used one of the machines to by a ticket. I was then asked to show my ticket to a ticket inspector who then informed me I didnt have a valid ticket. Apparently the ticket I had brought was not valid for the line I was on.
I was unable at the time to pay any kind of penalty fair and also disputed that I was fair dodding rather that I had made a mistake. The guard cautioned me and took a statement and said someone would be in contact with me with regards to this.
Today, over a month after the incident, I have received a letter of intention to prosecute. I have received nothing before this and was under the impression I would be sent a letter detailing the need to pay a penalty fair. I have 14 days to respond but am understandably not happy.
Any advice? Does anyone know where I can get a copy of their policy and procedures for this kind of situation? I'm not happy that it has taken them over a month to contact me and that the first thing I get is a notice to prosecute. I also have issues with the way the initial situation was handled - I had to ask the guard to provide me with ID.... I'm sure that doesn't meet with their procedures.
Many thanks,
I was wondering if anyone is able to help. I travelled down to London on the 3rd of June from Cambridge. The que for tickets was half way out the door so I used one of the machines to by a ticket. I was then asked to show my ticket to a ticket inspector who then informed me I didnt have a valid ticket. Apparently the ticket I had brought was not valid for the line I was on.
I was unable at the time to pay any kind of penalty fair and also disputed that I was fair dodding rather that I had made a mistake. The guard cautioned me and took a statement and said someone would be in contact with me with regards to this.
Today, over a month after the incident, I have received a letter of intention to prosecute. I have received nothing before this and was under the impression I would be sent a letter detailing the need to pay a penalty fair. I have 14 days to respond but am understandably not happy.
Any advice? Does anyone know where I can get a copy of their policy and procedures for this kind of situation? I'm not happy that it has taken them over a month to contact me and that the first thing I get is a notice to prosecute. I also have issues with the way the initial situation was handled - I had to ask the guard to provide me with ID.... I'm sure that doesn't meet with their procedures.
Many thanks,