Hi
New to this so hope I'm in the right place. My son is a Met police officer and lives in London but visits his old mum in Rochester from time to time! He is allowed to use his warrant card for train travel both on and off duty and I have been trying, for hours, to find out if this is allowed on high speed trains.
On his last visit he enquired at Rochester, and was told that he could, however, the ticket inspector on the train told him he couldn't, and charged him an additional £1.50 (which seemed an odd amount!)
I have spoken to National Rail today, who say that warrant travel is valid from Rochester to Strood, but not from Gravesend to London and a supplementary ticket would be required. I asked how much a supplementary ticket would be and was told £14.80 single.
Checked the NR website and £14.80 is the complete cost of a ticket, rather than a supplement, so phoned them back again, and was told that they are unable to tell me the cost of a supplementary ticket - only the station can tell me that. Asked for the number of the station and was told they cant give me that.
It would seem that the warrant is treated as a "normal" non hs ticket - so does anybody know the cost of a supplementary ticket from Kent to London please?
Having read a lot of posts on here it seems that you are all far more knowledgeable than their help line so any advice appreciated!
Many thanks
New to this so hope I'm in the right place. My son is a Met police officer and lives in London but visits his old mum in Rochester from time to time! He is allowed to use his warrant card for train travel both on and off duty and I have been trying, for hours, to find out if this is allowed on high speed trains.
On his last visit he enquired at Rochester, and was told that he could, however, the ticket inspector on the train told him he couldn't, and charged him an additional £1.50 (which seemed an odd amount!)
I have spoken to National Rail today, who say that warrant travel is valid from Rochester to Strood, but not from Gravesend to London and a supplementary ticket would be required. I asked how much a supplementary ticket would be and was told £14.80 single.
Checked the NR website and £14.80 is the complete cost of a ticket, rather than a supplement, so phoned them back again, and was told that they are unable to tell me the cost of a supplementary ticket - only the station can tell me that. Asked for the number of the station and was told they cant give me that.
It would seem that the warrant is treated as a "normal" non hs ticket - so does anybody know the cost of a supplementary ticket from Kent to London please?
Having read a lot of posts on here it seems that you are all far more knowledgeable than their help line so any advice appreciated!
Many thanks