How long are TPE taking to process book with confidence refunds?

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Alex365Dash

Member
Joined
2 Jul 2019
Messages
127
Location
East Sussex
Submitted a Book With Confidence claim with TPE in mid-August, got my e-voucher 11 days after submitting my claim.

Not sure if it’s changed since, but hopefully that might help?
 

gray1404

Established Member
Joined
3 Mar 2014
Messages
5,383
Location
Merseyside
Still no reply or refund from TPE 13 days since submitting the refund request. I guess I'll just have to wait. I received automated email with reference number straight away after submitting thankfully.
 

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