Here is my submission: 1/ What are the key problems with National Rai l services in London that need to be addressed? During the morning peak, the South West Trains trains going towards London Waterloo are extremely crowded. At Clapham Junction it is almost impossible for passengers to board the trains on platform 10. I would advise that those trains are made alight only, with anyone wanting to go to Vauxhall or Waterloo to take a bus. I also wish to highlight ticket avoidance on trains. Both on Southern and South West Trains, many passengers sit in 1st class without the correct ticket. Along with this, my colleges, along with myself, feel unsafe when travelling on late night trains. There have been many incidents at Clapham Junction where I have had to flee for my life. There are gangs of feral youths prowling the trains towards East Croydon. We would feel much safer if there were more BTP patrols. 6/ What are the strengths and weaknesses of the London Overground model for delivering rail services? London Overground should only take over services with no 1st class, such as South West train’s services running the class 455. London Overground must not take over services running stock with 1st class. On a positive note, passengers could make use of Oyster cards instead of paper tickets and Metropolitan Special Constables will get free travel. 10/ How can the Mayor and TfL ensure that the interests of passengers outside London are reflected in any new rail devolution settlement? Any passenger who chooses to live next to a backwater station does have my sympathy. Everytime my fast train goes past those poor sods standing at somewhere like Esher I feel pity.