Information for GTR Southern passengers during strike (no DOO discussion)

[87015]

Reports now of a broken down train at Blackfriars - does anyone know if this was another 700?

Yep. 700017 brake problem.

 

[Deepgreen]

Yep. 700017 brake problem.

Thanks. The list of failures is depressing, given the supposedly tough testing regime before entry to service.

 

[physics34]

Thanks. The list of failures is depressing, given the supposedly tough testing regime before entry to service.

imagine 24 tph piling up behind it!!!! #amess

 

[infobleep]

Thameslink branded service do 'terminate' at Sutton before restarting, it is the southern branded services which 'terminate' at Wimbledon:

http://www.realtimetrains.co.uk/sea...5/0000-2359?stp=WVS&show=all&order=wtt&toc=SN

That's what I thought so as Deep green said why the 0 minutes for change between Thameslink services at Wimbledon?

Edit: I see others have suggested answers to this.

My take is, it is a left over from when FCC ran Thameslink and no one thought to change or want to change it.

 

[Deepgreen]

That's what I thought so as Deep green said why the 0 minutes for change between Thameslink services at Wimbledon?

Edit: I see others have suggested answers to this.

My take is, it is a left over from when FCC ran Thameslink and no one thought to change or want to change it.

Actually, the other way round - what I meant was; why the five minute change between Southern and Southern, or Southern and Thameslink, when they are identical to Thameslink to Thameslink and should all be 0 minutes?

 

[maniacmartin]

RAIL UNION RMT confirmed today that guards and drivers on Southern Rail will strike again on the 22nd February in the on-going disputes over the safety impact of the extension of Driver Only Operation and the removal of guards from services.
Members will strike for 24 hours between 0001 hours and 2359 hours on Wednesday 22nd February 2017.

RMT press release

 

[maniacmartin]

ASLEF Press release:

ASLEF drivers have rejected a proposed resolution to the long-running dispute with Southern Railways

 

[maniacmartin]

I have now received via BACS the month's season ticket refund on my paper annual season from last year.

My partner, who switched from a Southern-issued paper annual season to an TfL-issued annual travelcard on Oyster during the dispute last year, hasn't been contacted at all yet about the month refund.

 

[Deepgreen]

I have now received via BACS the month's season ticket refund on my paper annual season from last year.

My partner, who switched from a Southern-issued paper annual season to an TfL-issued annual travelcard on Oyster during the dispute last year, hasn't been contacted at all yet about the month refund.

I have yet to be contacted as well.

 

[Bishopstone]

I've yet to hear about the refund, also.

My season ticket was on Key, and they know my payment card details (KeyGo on the same card), so this cash-conserving foot-dragging on GTR's part is irritating.

 

[74A]

My partner, who switched from a Southern-issued paper annual season to an TfL-issued annual travelcard on Oyster during the dispute last year, hasn't been contacted at all yet about the month refund.

Have they contacted Southern directly. As there season ticket is not issued by Southern I would think it unlikely they will contact them.

 

[Chrisgr31]

The form enabling people that havent been contacted to apply goes live next week, on 22nd. Well thats what I have been told by Southern. They dont have my details apparently despite the fact by ticket was on the Key and and I have numerous delay repay claims.

 

[Deepgreen]

The latest piece of genius from Southern - a rejected 'Delay Repay' claim, which refutes itself in its own text (my bold text)! Not only was the first train 32 late, but it missed the hourly connection at Redhill - even their DR system is unreliable.


Journey Details
14 February 2017
London Blackfriars to Betchworth at 16:38
Decision: Declined
Having checked our records for the details of the delay you provided to us, our systems show that the delay was 3 minutes, which is below the minimum threshold for which you are entitled to Delay Repay compensation. We used the following information to calculate your delay: The intended leg from 16:38 LONDON BLACKFRIARS left 1 minute early, scheduled to arrive at REDHILL at 17:17, arrived 32 minutes late. The intended leg from 17:43 REDHILL left 3 minutes late, scheduled to arrive at BETCHWORTH at 17:52, arrived 3 minutes late. Total journey delay: 3 minutes.

 

[Deepgreen]

Yet another automatically-duplicated post! Is anyone experiencing this issue?

 

[GatwickDepress]

The latest piece of genius from Southern - a rejected 'Delay Repay' claim, which refutes itself in its own text (my bold text)! Not only was the first train 32 late, but it missed the hourly connection at Redhill - even their DR system is unreliable.

Hang on, so your train arrived at xx:49 and by Southern's logic you could have made the delayed xx:43 (which left at xx:46)? That's ridiculous - hope you sent off a counter-claim!

 

[Deepgreen]

Hang on, so your train arrived at xx:49 and by Southern's logic you could have made the delayed xx:43 (which left at xx:46)? That's ridiculous - hope you sent off a counter-claim!

Exactly my point - they not only failed to recognise their train's 32 minute late arrival (enough for the second band of the DR process in itself), but chose to focus on the fact that my GWR onward connection was only three minutes late (while assuming I had been able to catch it!). I missed it, obviously, thereby increasing my delay to band 3 (1 hour or more). Repeat claim (with quotation from their reply included) already submitted.

 

[RichardKing]

On this RMT strike page link: http://www.southernrailway.com/your-journey/strike, underneath the heading 'Services not running between Brighton and stations to / from the East', Southern claim that they won't be running the 20:15 Newhaven Marine to Lewes...however, for obvious reasons, passengers wouldn't be on this service normally.

According to RTT (http://www.realtimetrains.co.uk/train/L06731/2017/02/21/advanced), this train is not ECS until it reaches Lewes, but, in reality, it still doesn't pick up any passengers beforehand.

I appreciate that this is not entirely relevant to the subject of this thread, but the fact that it has been included in the strike page at all interests me.

 

[infobleep]

Actually, the other way round - what I meant was; why the five minute change between Southern and Southern, or Southern and Thameslink, when they are identical to Thameslink to Thameslink and should all be 0 minutes?

I see what you mean. I was forgetting Southern to Southern would be same direction of course, just like Thameslink.

 

[infobleep]

Yet another automatically-duplicated post! Is anyone experiencing this issue?

No but I'm using Tapatalk app on my android phone. You using the regular Web Site or an app?

 

[infobleep]

I see both Uckfield services and, Milton Keynes services are facing some cancellations due to lack of staff.

Have any of the Southern Twitter staff answered people's questions as to why this is occurring? I know during the overtime ban they would cut industrial relations.

There has to be a reason for today's issues. Is it driver sickness? Lot of colds about more generally.

 

[Hophead]

School half-terms (this week or next dependent on area), so fewer takers for a bit of overtime?

 

[bubieyehyeh]

Exactly my point - they not only failed to recognise their train's 32 minute late arrival (enough for the second band of the DR process in itself), but chose to focus on the fact that my GWR onward connection was only three minutes late (while assuming I had been able to catch it!). I missed it, obviously, thereby increasing my delay to band 3 (1 hour or more). Repeat claim (with quotation from their reply included) already submitted.

One of my colleague had a very similar claim rejected with almost identical flawed logic in the last few days also.

 

[infobleep]

I've heard on Twitter that a driver told a passenger the reasons for the cancellation today was due to the roster department not allocating overtime to the drivers.

Samantha
@samF2904
@infobleep @SouthernRailUK according driver I spoke to at ECR, managers are rostering not using any OT, only on shift available.

https://twitter.com/SamF2904/status/832651276861050880

Surely it would be in GTR's interest to roster OT?

Also to give Southern's twitter staff credit, they did reply to my twitter asking why the cancellations but they didn't know why. I bet they would know the reason were overtime bans in place, although to be fair that would be public knowledge from ASLEF.

 

[455driver]

I've heard on Twitter that a driver told a passenger the reasons for the cancellation today was due to the roster department not allocating overtime to the drivers.


https://twitter.com/SamF2904/status/832651276861050880

Surely it would be in GTR's interest to roster OT?

Also to give Southern's twitter staff credit, they did reply to my twitter asking why the cancellations but they didn't know why. I bet they would know the reason were overtime bans in place, although to be fair that would be public knowledge from ASLEF.

Maybe the drivers didnt fancy any overtime?

It isnt compulsory to do overtime you know, a few times I have been practically begged to stay over but if I have something else planned its tough, I work to live, not live to work!

 

[infobleep]

Maybe the drivers didnt fancy any overtime?

It isnt compulsory to do overtime you know, a few times I have been practically begged to stay over but if I have something else planned its tough, I work to live, not live to work!

Nothing wrong with that, if that is the case. I just like to keep an eye on things because GTR were quick to blame drivers in the past. Wouldn't want something that was cased by GTR to not escape publicity when the drivers kept getting it from GTR publicly.

On another point, can anyone explain why trains along the coast need to be shorter formed during the RMT strike?

Some services between Brighton and Seaford / Eastbourne / Hastings / Ashford and between Brighton and / Bognor Regis / Littlehampton / Portsmouth Harbour / Southampton Central will not operate (details below) and others will have fewer carriages than normal

http://www.southernrailway.com/your-journey/strike/

 

[Chrisgr31]

Nothing wrong with that, if that is the case. I just like to keep an eye on things because GTR were quick to blame drivers in the past. Wouldn't want something that was cased by GTR to not escape publicity when the drivers kept getting it from GTR publicly.

On another point, can anyone explain why trains along the coast need to be shorter formed during the RMT strike?


http://www.southernrailway.com/your-journey/strike/

I think that is because the trains that merge with them to create the longer services are not running

 

[RichardKing]

On another point, can anyone explain why trains along the coast need to be shorter formed during the RMT strike?


http://www.southernrailway.com/your-journey/strike/

Ironically, Seaford/Lewes services on the day will be formed of a 4 car 377, as opposed to a 3 car 313, so passengers on these services will be treated to an extra coach (unless the planning team aren't feeling generous in this way and use 377/3s, although the comfy seating would make up for it!).

 

[infobleep]

I think that is because the trains that merge with them to create the longer services are not running

In the past when there's been disruption, they have run 12 car trains to one destination. Could they not do that on Wednesday?

 

[Thebaz]

I have now received via BACS the month's season ticket refund on my paper annual season from last year.

My partner, who switched from a Southern-issued paper annual season to an TfL-issued annual travelcard on Oyster during the dispute last year, hasn't been contacted at all yet about the month refund.

Me neither, but I'm not expecting them to. (I'm having quite a lot of trouble claiming delay repay with my Oyster season ticket as it is; they seem to reject every claim for spurious and incorrect reasons. The latest farce has run to 3 re-submissions so far). What I have done though on advice of Oyster staff is to email Oyster and ask them for a so-called "product history". You will need this to prove that you've been buying monthlies. I would advise your partner to do the same.

 

[Chrisgr31]

In the past when there's been disruption, they have run 12 car trains to one destination. Could they not do that on Wednesday?

Only if they have the rolling stock and staff available to create the 12 car formations in the first place I assume.