185143
Established Member
- Joined
- 3 Mar 2013
- Messages
- 4,486
Thanks to Scotrail releasing those £1 tickets, I decided to go and cover the Far North line back in February. I booked my advances before the Lamington disruption had started and, having read on here that TPE were offering vouchers, sent my tickets off to claim compensation after my trip.
My tickets had cost £7.90 each way for the TPE leg, 65p each way for the Scotrail journey and £2.85 for a cheap day single from Wigan to Manchester.
Yesterday their letters arrived. Going north, bearing in mind I was delayed for 4 hours and 28 minutes, I found their 'goodwill' extended to a very generous £4.30(!) For the return journey I was delayed almost 2 hours and recieved £5.40 (to take into account the WGN-MCO piece).
For people on here that recieved vouchers from TPE, were they to the full cost of the tickets or to 50% of the cost?
I feel more insulted about the 'goodwill' than the actual delay to be honest!
My tickets had cost £7.90 each way for the TPE leg, 65p each way for the Scotrail journey and £2.85 for a cheap day single from Wigan to Manchester.
Yesterday their letters arrived. Going north, bearing in mind I was delayed for 4 hours and 28 minutes, I found their 'goodwill' extended to a very generous £4.30(!) For the return journey I was delayed almost 2 hours and recieved £5.40 (to take into account the WGN-MCO piece).
For people on here that recieved vouchers from TPE, were they to the full cost of the tickets or to 50% of the cost?
I feel more insulted about the 'goodwill' than the actual delay to be honest!