International Rail phone number for booking using FIP Staff Travel

[swadbus]

I'm investigating booking some ticket for my upcoming trip to Norway using my FIP.

I notice the phone number given to do this on the website https://www.bookmyrst.co.uk/contact-us is an 0870 number which is an expensive non-geographical phone number at 10 pence per minute.

Does anybody have a phone number that is free for me to call (or is geographic) using inclusive minutes or a geographical equivalent as I begrudge paying 10 pence per minute when I could potentially call for free using my inclusive allowances.

MODS: Apologies if this isn't quite in the right section - i wasn't sure if here or the international section would be more appropriate.

 

[CyrusWuff]

Being pedantic, it's an 0871 number and they've got the call charge wrong as well. It's 13p a minute plus your network's access charge. (Anywhere from about 10p a minute to 45p a minute, depending on provider).

In terms of geographic alternatives, there's the 01733 number on the same page, but that's stated as Aftersales only, so they probably wouldn't accept a booking on it, even if it goes through to the same team!

Another option is to book through another company which does provide a geographic number, but you're then likely to have to pay a booking fee (absorbed by ATOC for bookings made through IR). Examples include Ffestiniog Travel on (01766) 772 957 and Rail Canterbury on (01227) 450 088.

 

[reb0118]

I just use Ffestiniog. Swings & roundabouts but what you pay in the fee you gain in the (lack of) call charges. I believe Ffestiniog's profits go back into their heritage rail operations too?

 

[Llanigraham]

I just use Ffestiniog. Swings & roundabouts but what you pay in the fee you gain in the (lack of) call charges. I believe Ffestiniog's profits go back into their heritage rail operations too?

Correct!!

 

[kieron]

In terms of geographic alternatives, there's the 01733 number on the same page, but that's stated as Aftersales only, so they probably wouldn't accept a booking on it, even if it goes through to the same team!

Although you don't know until you try.

I don't know about them, but most organisations don't deliberately put obstacles in the way of people trying to give them money.

 

[Minilad]

Another vote for using Ffestiniog here. Good quick service from them. By all accounts from what i've heard the bookmyrst option is a waste of space.

 

[swadbus]

Thanks for the advice/replies.