Hi all,
I'm due a delay repay/service delay refund for the chaos that ensued at London Liverpool Street last Thursday evening.
My options at the time were to travel to White Hart Lane or Northumberland Park.
Because there were no trains going to either station, is it allowable to claim a delay repay from Abellio (Northumberland Park) and also LO (White Hart Lane)
Only asking, as I could obviously only undertake one journey - but both operators failed me at the same time.
I'm due a delay repay/service delay refund for the chaos that ensued at London Liverpool Street last Thursday evening.
My options at the time were to travel to White Hart Lane or Northumberland Park.
Because there were no trains going to either station, is it allowable to claim a delay repay from Abellio (Northumberland Park) and also LO (White Hart Lane)
Only asking, as I could obviously only undertake one journey - but both operators failed me at the same time.