Hello, Very upset right now. I have an off-peak return day ticket with any route permitted bought at Crewe to Manchester. Due to the London virgin train at my platform being late, I accidentally got on the London train instead of my train to Manchester at 10.12. The Virgin conductor told me not to worry, to get off at Wolverhampton and get the direct train from there to Manchester. So I got the cross country train from Wolverhampton to Manchester, which does not stop at Crewe. The train manager came by and told me what I’ve done is wrong. My ticket is not valid for their train and my issue is nothing to do with them. He made me by a single ticket from Wolverhampton to Manchester and refused to let me use my 16-25 railcard making the cost £40.05 for an any time single. Is all this information correct? I am so upset.