Hi - I normally buy a monthly or weekly train ticket (travelcard). This week (as it is my son's school Xmas show on Friday) I have been buying daily. This morning I got to my local station and walked onto the platform. I've got a terrible chest infection so my brain was in neutral. On arriving in London I immediately realised I had forgotten to buy a ticket. I went straight to the 'Customers with fares to pay' booth and told them what had happened. I also showed my daily ticket and previous weekly tickets. They said I could not just buy the ticket for today and had to speak to the revenue officer. I was directed to him and he he told me I would be fined (even though I said I desperately wanted to pay and never intended not to). I showed him all my previous tickets and he said he could see that I was not trying to evade my fare, and "as it's christmas" (his words) he took my details (name and address) and printed a document saying I did not need to pay a fine. I used my bank card to pay for the tube and when I got to work checked the document he had printed. It was a "Penalty Notice for Failure to Produce Season ticket". On reading this it says my details will be checked against Season ticket records even though I never once said I had a season ticket (and in fact showed my daily/weekly tickets). Additionally I noticed that he got my first name slightly wrong and although got the correct road/postcode put the wrong house number into the system. I think he was trying to be kind to me but I'm now stressing out that I will be asked to provide evidence of a season ticket which I never said I had and any letter might not even come to my house. Can someone please advise me what I should do? Thanks.