I was doing an all day travel inbound from Bratislava to London on August 27 (final destination Colchester), where I had to catch the Eurostar at 18:57 from Brussels to London. The 14:29 Deutsche Bahn service from Frankfurt to Brussels I had booked with my pass was cancelled, and after going to the ticket office the advice for reaching Brussels to make the last Eurostar was to take the 15:10 DB service to Cologne and then take the 16:43 Thalys train to Brussels-Midi. I received a stamp certifying the train was cancelled and was told about compensation and given a form, though as my reservation fee for Frankfurt to Brussels was EUR 4.50 I am not sure how much compensation is due.
This journey would have potentially meant having to be rebooked onto the last Eurostar at 19:52, but I just made the 18:57 train so that was not an issue.
Interrail passes are only valid on Thalys trains with reservations, in which there were none available for the intended train, so had to pay 66 Euro for a standard single ticket. Given this situation would not have happened had DB not cancelled the train, and the next DB service from Frankfurt to Brussels was 2 hours later which would have resulted in me missing the final Eurostar connection and consequently being stranded in Brussels, will Deutsche Bahn pay up for this?
I am well aware that compensation can be paid if at least 3 journeys using the pass were 60 minutes delayed, but in my case only 2 train journeys were.
This journey would have potentially meant having to be rebooked onto the last Eurostar at 19:52, but I just made the 18:57 train so that was not an issue.
Interrail passes are only valid on Thalys trains with reservations, in which there were none available for the intended train, so had to pay 66 Euro for a standard single ticket. Given this situation would not have happened had DB not cancelled the train, and the next DB service from Frankfurt to Brussels was 2 hours later which would have resulted in me missing the final Eurostar connection and consequently being stranded in Brussels, will Deutsche Bahn pay up for this?
I am well aware that compensation can be paid if at least 3 journeys using the pass were 60 minutes delayed, but in my case only 2 train journeys were.