A colleague has just been presented with the following. A customer has an AP ticket London - Bempton, routed EC & Connections. The AP reservation is KGX - Doncaster departing KGX 23:30 and the customer was enquiring what time they would reach Bempton. I checked Rail Planner at they have to wait at Doncaster for four and a half hours, and get to Bempton tomorrow at 09:07. Surely a ticket should not be sold with that kind of 'connection'?