To join the Starbucks v. Everyone Else debate. I prefer Starbucks over Costa by far (I like their blend and find the Costa blend to be bitter but slightly bland), and because I’m Lactose Intolerant, but like a latte, I’m usually confined to the major coffee chains. Greggs will give you Soya to whiten a filter coffee or a tea, but their latte comes out of a machine that uses cows milk.
In fairness to Costa, I did ask for a Soya latte once at one of their railway station express outlets that has a sort of coffee vending machine instead of the full barista setup (their main outlet at the other side of the concourse was closed for refurbishment), the staff were full of profuse apologies, and offered to microwave a cup of soya milk for me to make one, which they did for free. Tasted much the same to be honest.
I’d love to frequent the smaller independent coffee outlets, but far too often I’m simply confronted with a blank stare when I ask for a soya latte.
I’d certainly miss the Glasgow Central Starbucks kiosk if it went the same way. The other benefit to Starbucks at the station is the ability to order my drink as I’m walking to the station and simply pick it up from the counter sometimes without breaking stride.
Doesn’t hurt to have choice in the market.