LNER advance message

[route101]

Booked an advance for York to Glasgow on 13th of September. The message in the image says the timetable is not finalised. So what are my options if this service does not run?

 

[Kilopylae]

And a question of mine for when someone who knows more comes along - does a warning on an itinerary that the timetable is not yet finalised protect the TOC from a delay repay claim against that itinerary?

 

[Wallsendmag]

Ignore it , it's not correct .

 

[route101]

Bought a ticket for service to Edinburgh. If it's not running I will just jump on another.

 

[robbeech]

And a question of mine for when someone who knows more comes along - does a warning on an itinerary that the timetable is not yet finalised protect the TOC from a delay repay claim against that itinerary?

Legally no, but sone operators will push their luck. Not necessarily LNER.

 

[father_jack]

It would have only offered you flexible tickets if the timings weren't confirmed.

 

[Haywain]

Ignore it , it's not correct .

Are you sure? This relates to a journey from York to Glasgow, so will be potentially affected by the Polmont landslip. Maybe that's why the message appears.

 

[father_jack]

Are you sure? This relates to a journey from York to Glasgow, so will be potentially affected by the Polmont landslip. Maybe that's why the message appears.

Any good NRS person (like @Wallsendmag ) would put the reservations into closed or restricted straight away if that was the case so the system would revert to "flexible" tickets only.

 

[Wallsendmag]

Once again simply ignore the message it's in the process of being removed.

Are you sure? This relates to a journey from York to Glasgow, so will be potentially affected by the Polmont landslip. Maybe that's why the message appears.

Yes it quotes the LNER timetable and seats as not being available. Peter's in the process of having it removed.

 

[yorkie]

Booked an advance for York to Glasgow on 13th of September. The message in the image says the timetable is not finalised. So what are my options if this service does not run?

If it does not run you may take the train before or after the booked departure time.

If this results in a delay you can claim compensation as appropriate

 

[Wallsendmag]

Any good NRS person (like @Wallsendmag ) would put the reservations into closed or restricted straight away if that was the case so the system would revert to "flexible" tickets only.

Our website doesn’t even allow that if the timetable isn’t ready we don’t sell tickets unlike some larger TPRs

 

[Haywain]

Any good NRS person (like @Wallsendmag ) would put the reservations into closed or restricted straight away if that was the case so the system would revert to "flexible" tickets only.

I have a little familiarity with how things work, and the non-reservable Scotrail services won’t be restricted if the LNER services are open.