LNER booking engine issues

[hexagon789]

Good afternoon,

Trying to purchase tickets from LNER's website but after putting in card details, the transaction fails to progress any further, but no message appears at all instead it stays on the Payment Details page and the loading icon remains over where the payment details are put in.

I've sent LNER a message, but it says they can take 14 working days to reply and I'm worried the advances I waht could be sold out by then.

Anyone having similar issues or can suggest anything?

Thanks.

 

[cactustwirly]

Good afternoon,

Trying to purchase tickets from LNER's website but after putting in card details, the transaction fails to progress any further, but no message appears at all instead it stays on the Payment Details page and the loading icon remains over where the payment details are put in.

I've sent LNER a message, but it says they can take 14 working days to reply and I'm worried the advances I waht could be sold out by then.

Anyone having similar issues or can suggest anything?

Thanks.

You could use a different website?

 

[hexagon789]

You could use a different website?

True, but will I find advances for £17.80?

 

[cactustwirly]

True, but will I find advances for £17.80?

You should be able to

 

[hexagon789]

You should be able to

Thanks for the suggestion mate, but no one seems to be offering tickets as far ahead other than LNER. They are about 2 or 3 days short.

That's trying four different TOCs, they all seem run out on the 10th or 11th of June.

 

[Haywain]

Trying to purchase tickets from LNER's website but after putting in card details, the transaction fails to progress any further, but no message appears at all instead it stays on the Payment Details page and the loading icon remains over where the payment details are put in.

I've sent LNER a message, but it says they can take 14 working days to reply and I'm worried the advances I waht could be sold out by then.

I understand that something (in the website) has been changed today, but obviously shouldn't cause such a problem. The relevant people are aware and will be investigating as a matter of urgency.

 

[hexagon789]

I understand that something (in the website) has been changed today, but obviously shouldn't cause such a problem. The relevant people are aware and will be investigating.

Cheers, so hopefully it'll be sorted out soon then?

 

[Haywain]

Cheers, so hopefully it'll be sorted out soon then?

One would hope so.

 

[hexagon789]

One would hope so.

It would appear it has been!

Managed to book tickets.

Thanks all