From NRE:
LNER customers may use their tickets on:
- East Midlands Trains services between London St Pancras International and Sheffield.
- CrossCountry between Newcastle and Leeds and also between Doncaster and Sheffield
- Northern services between Sheffield and Doncaster / Leeds
- TransPennine Express between Newcastle / Leeds and Manchester Piccadilly
But what if by the time you were due to travel the disruption had largely stopped.
My situation. I had advance LNER tickets. It was for the last train of the day. I became aware of the disruption and so was a little worried.
When I looked at the LNER and NR sites it said you could travel earlier or later, it said you could delay till tomorrow, it said tickets could be used on certain other TOC services, it advised against travelling today.
So I changed my plans and decided to travel earlier with some minor inconvenience to stand a better chance of getting home.
By the time I was traveling the disruption had largely disappeared, delays of 15 mins only. Should I therefore have waited at the departure station to go on the trains I had advance tickets on. I could not be sure the trains would actually run because they had not left Kings Cross. The websites no longer said travel earlier or later (or maybe that was a figment of my wishful thinking) but the other messages were still there.
I continued with my earlier journey, having set off early on the non LNER part.
The train conductor said I could not travel on the earlier train because my booked train had not been cancelled. None of the websites included a proviso “provided your particular train is cancelled”. It seems a bit of a nonsense. So if I decided to travel the next day, but my train wasn’t actually cancelled, I would have problems the next day. Do you have to keep your plans under review?
Anyway, he didn’t charge me extra but gave me a warning for next time.
Confused.