LNER refund cancellation

SWT_USER

Member
Joined
29 Aug 2010
Messages
680
Location
Ashford Middx
Does anyone know if it is possible to undo a refund application on LNER? The application was submitted online and it is an advance ticket.

As a result of a miscommunication I have cancelled one ticket of a group order which I now need. If it makes any difference I have not yet collected them from the machine.
 
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Haywain

Established Member
Joined
3 Feb 2013
Messages
6,353
Does anyone know if it is possible to undo a refund application on LNER? The application was submitted online and it is an advance ticket.

As a result of a miscommunication I have cancelled one ticket of a group order which I now need. If it makes any difference I have not yet collected them from the machine.
Get on the phone. Don’t know if it is possible but that’s the only way you’ll find out.
 

Wallsendmag

Established Member
Joined
11 Dec 2014
Messages
3,098
Location
Wallsend or somewhere on the ECML
Does anyone know if it is possible to undo a refund application on LNER? The application was submitted online and it is an advance ticket.

As a result of a miscommunication I have cancelled one ticket of a group order which I now need. If it makes any difference I have not yet collected them from the machine.
I think it is if you’re quick
 

SWT_USER

Member
Joined
29 Aug 2010
Messages
680
Location
Ashford Middx
You can do this. Ultimately i would have been fine not even calling as they wouldn't have processed the refund until I'd collected all the tickets and posted the one I wanted refunded.

I've just noted your username and avatar. Funnily enough it's a return to Newcastle in November for football.

I am using the book with confidence policy to gamble on the game not being moved for Sky. If it is moved at least I won't lose out!
 

Haywain

Established Member
Joined
3 Feb 2013
Messages
6,353
You can do this. Ultimately i would have been fine not even calling as they wouldn't have processed the refund until I'd collected all the tickets and posted the one I wanted refunded.

I've just noted your username and avatar. Funnily enough it's a return to Newcastle in November for football.

I am using the book with confidence policy to gamble on the game not being moved for Sky. If it is moved at least I won't lose out!
Football? Does that happen in Newcastle?
 

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