LNER Self Print Tickets Not Available [Fixed: e-Tickets Now Available]

tarq

Member
Joined
13 May 2013
Messages
37
Grand Central offer eTickets but they are actually mTickets branded as eTickets. You can’t print them and you need an app. Confusing much?
 
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pennine

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Joined
8 Aug 2010
Messages
148
Location
Redcar
Apologies if this is a dumb question - but here goes!

With these new style e tickets, do you have to have the payment card you used or another other nominated ID for verification like the previous style print at home tickets?

Cheers!
 

Hadders

Fares Advisor
Joined
27 Apr 2011
Messages
7,340
Apologies if this is a dumb question - but here goes!

With these new style e tickets, do you have to have the payment card you used or another other nominated ID for verification like the previous style print at home tickets?

Cheers!
No you don't. Essentially the ticket is a barcode and can be presented on any media you choose be it a piece of paper, smartphone screen, laptop etc. Similar to how tickets work for many concerts and sporting events these days.
 

AY1975

Member
Joined
14 Dec 2016
Messages
752
No you don't. Essentially the ticket is a barcode and can be presented on any media you choose be it a piece of paper, smartphone screen, laptop etc. Similar to how tickets work for many concerts and sporting events these days.
I have noticed that the LNER website says you can download e-tickets to your Apple or Google Wallet and show the ticket on your phone, or print it out, but it doesn't mention that you can simply have it emailed to you as a PDF and show it on your phone.

Do you know if this means it won't be valid if you show it as an email attachment? I know some conductors won't accept screenshots of tickets, but that's not the same as showing an original PDF.

Also, if you want to have your ticket emailed to you as well, you have to tick the box asking to have it emailed. I think most other train operators that offer e-tickets, such as East Midlands Railway, do this automatically.
 

Haywain

Established Member
Joined
3 Feb 2013
Messages
4,461
Do you know if this means it won't be valid if you show it as an email attachment? I know some conductors won't accept screenshots of tickets, but that's not the same as showing an original PDF.
That would be fine.
Also, if you want to have your ticket emailed to you as well, you have to tick the box asking to have it emailed. I think most other train operators that offer e-tickets, such as East Midlands Railway, do this automatically.
Not everyone wants it emailed, and it can be downloaded from the website at a later date as well.
 

westv

Established Member
Joined
29 Mar 2013
Messages
2,573
Why do I still need to provide a scanned copy of the e-ticket when I am claiming delay repay?
 

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