London North Western Railway delay repay processing time?

gray1404

Established Member
Joined
3 Mar 2014
Messages
5,523
Location
Merseyside
How long are LNR taking to process delay repay claims at the moment? I submitted two claims, outward journey on Wednesday and the return claim on Thursday. First claim was approved within minutes automatically. However the second claim, which I submitted last Thursday, is still outstanding and I received an email saying it needs to be checked by an agent.
 

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