Lost photocard Season ticket

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xjn47

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I was wondering what happens when someone loses their photocard and ticket. Would it be replaced by the TOC or would a new ticket have to be bought
 
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xjn47

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5 Jan 2012
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I don't have a season ticket. Just wondered but thanks for the reply
 

hairyhandedfool

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A new photocard would be needed and so the season ticket would need to be replaced aswell.
 

34D

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I was wondering what happens when someone loses their photocard and ticket. Would it be replaced by the TOC or would a new ticket have to be bought

Some TOC will allow one or two free replacements during the currency of an annual ticket. FCC are one such, I believe.
 

LexyBoy

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Some TOC will allow one or two free replacements during the currency of an annual ticket. FCC are one such, I believe.

It's in the NRCOC, albeit with discretionary phrasing. I thought all TOCs did this- certainly FGW do. Are there any which will not replace lost tickets?

 

34D

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It's in the NRCOC, albeit with discretionary phrasing. I thought all TOCs did this- certainly FGW do. Are there any which will not replace lost tickets?


davenewcastle's opening comment suggested that some do not?
 

SAPhil

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What if one has a Season ticket and loses the photocard but not the ticket? (as unlikely as this is..)

I managed to do this last December - the photocard must have fallen out of the season ticket wallet! The ticket office staff were very helpful, all I had to do was present a new photo and they gave me a new photocard and re-issued the season ticket.
 
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