Published October 25, 2024
Megabus to reduce service provision in England and Wales against low passenger demand
Megabus is to reduce its service level in England and Wales from 4 December against a background of what owner of the brand Scottish Citylink says is low passenger demand.
The business will maintain all services in Scotland and all cross-border routes involving Scotland, England and Wales. The Falcon operation between Bristol and Plymouth will also continue unchanged. All other operations will cease.
Managing Director Simone Walsh describes the step as “extremely difficult,” noting that “it is not sustainable for us to continue operating our current network as the customer demand is simply too low.”
The decision to reduce service levels will ensure that Megabus has “a more efficient network going forward,” continues Ms Walsh.
Anglo-Scottish and Anglo-Welsh routes will continue to provide links within England and Wales, including between Newcastle, Leeds, Sheffield and London, between Manchester, Birmingham and London, and between Manchester, Birmingham, Bristol and Cardiff.
Customers with bookings affected by the changes will be contacted by Megabus and provided with alternative transport or a refund.
“We want to thank the many passengers who travel with us every day and will ensure that we continue to operate an affordable and high-quality service on the parts of the network that are unaffected by these changes,” adds Ms Walsh.
Stagecoach sold Megabus and Falcon retail activities to Scottish Citylink in 2022, with the share of that JV held by Stagecoach rising at the same time to 37.5%. ComfortDelGro owns the remainder. The group has remained a major supplier of vehicles and drivers to Megabus and its Stagecoach South West subsidiary delivers the Falcon route.
An annual report for the year to 31 December 2023 recently filed by Scottish Citylink shows that Megabus coaches covered 14.2 million miles in that period, although the report notes competitive pressures across the scheduled coach market in England, Scotland and Wales. 12 months previously, only such forces in Scotland were highlighted.