Mersey Day Saver restrictions

[tony_mac]

Does anyone have the text of restrictions for the Merseyside Day Saver?

The off-peak day returns it replaced used to be valid when starting the journey before 06:31.
The Merseyrail webpage says 'not valid for travel between 06.31 and 09.29'
National Rail just says 'valid from 9:30', so that's no use.

Background: A colleague is being sold one from his local station for a 06:28 departure. The ticket office insist it is valid, but the gateline staff at the other end claim it isn't - although they haven't charged him any money yet!

 

[Polarbear]

Merseyrail (and Merseytravel) can be somewhat ambiguous when it comes to clearly stating the morning peak restrictions for some of their products. :roll:

My understanding is that the rail only daysaver is not valid before 09:30 & the text on the Merseyrail website seems to confirm this;

Make as many journeys as you like throughout the day with a Day Saver ticket. Day Savers are valid from 09:30, Monday to Friday and all day Saturday, Sunday and Bank Holidays.

However, Saveaway tickets are valid prior to 06:31 and after 09:29 on weekdays. This is stated on the Saveaway information leaflet;

http://www.merseytravel.gov.uk/Tickets/compare-tickets/Documents/Saveaway_2014.pdf

Hope that helps?

 

[tony_mac]

Thanks, but that doesn't really help!

Slightly further down the day saver page
http://www.merseyrail.org/tickets-passes/daily-travel/day-saver.aspx
it says

Ticket Restrictions: Day Savers are not valid for travel between 06.31 and 09.29, Monday to Friday and Railcards are not valid for use with this product.

 

[plannerman]

I would ask Merseyrail directly, and print out their reply assuming they do allow travel before 0630. If you're on Twitter, both Merseyrail and the MD (@merseymaarten) are very active are good at replying to queries.

 

[razor89]

Restriction code for the daysaver is Y7: Not valid for travel 0631-0929 Mon-Fri. The gateline staff are wrong and frankly should know better.

 

[nedchester]

On TVMs it says the ticket is not valid between 0631 and 0929 so yes it can be used on the early trains.

 

[gazthomas]

Restriction code for the daysaver is Y7: Not valid for travel 0631-0929 Mon-Fri. The gateline staff are wrong and frankly should know better.

But if the OPs colleague is doing a trip more than 2 minutes they are then travelling (not departing) in the restricted period?

 

[jamesst]

Not valid between 0631 and 0929.
Many people use the ticket on the 0630 out of Chester,as long as your journey starts outside the times listed above you'll be fine

 

[AntoniC]

Not valid between 0631 and 0929.
Many people use the ticket on the 0630 out of Chester,as long as your journey starts outside the times listed above you'll be fine

James is right

Start the journey BEFORE 6.30 and your Ok.

For example you could catch the 6.28 train from Southport to Liverpool and it would be valid.

 

[razor89]

But if the OPs colleague is doing a trip more than 2 minutes they are then travelling (not departing) in the restricted period?

The restriction is certainly poorly phrased however what counts is the time a journey is started.

 

[34D]

The restriction is certainly poorly phrased however what counts is the time a journey is started.

I'm also not comfortable with the word "travel" used in this context. We need some official clarification I feel.

 

[razor89]

It's also worth noting that the OP mentions the old Cheap Day Returns were valid for journeys starting before 0631, these had the same restriction code Y7.

 

[lyndhurst25]

When I enquired about this for SaveAway tickets a while back, I was told that you could start a journey before 0631, but if you changed trains after that time (e.g. Northern to Wirral lines) then that counted as a new "journey" and the ticket was not valid on the second train.

 

[tony_mac]

To finish this off - my colleague, apparently, received confirmation from Merseyrail that the Day Saver is valid for journeys starting before 0630.