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Minister calls for fewer announcements on trains

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fairlie

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It would be better if the Transport Minister would address himself to the problem of astronomical fare rises rather than to announcements.
 

NSEFAN

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Seconded. Given a choice between higher fares and fewer backside-covering announcements, I know which I would choose. I suspect turning off PA systems is somewhat easier than reducing fares, though.
 

dcmbarton

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As someone who's eyesight makes getting about difficult, I would personally be calling for more announcements on some trains. I have complained to London Midland on more than one occasion about the lack of on-board announcements on Cross-City services, particularly in the evening and at night. The only thing which stops staff making the announcements is laziness. I don't think it's very much to ask that staff make a short announcement to say what station the train is stopping at. I have been assured that things will change, but of course it doesn't!

I agree that on some trains there are an excessive number of repeated announcements.

David
 
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Aictos

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There are more important matters that the minister ought to be dealing with such as the increase in ticket prices, why Network Rail charges so much for any work to be done and why tickets cannot be simplified with less restrictions then worrying about PA announcements.

One gripe of his was “Why are we told that smoking is not allowed when it has been banned on railway premises and trains for years now, and is a ban widely respected? Isn't that because some people don't know you can't smoke on the station neither do Tourists and it wasn't helped by Holyrood to have their own version of the byelaws.

And with his reference to safety cards, wasn't that brought in as a result of a railway accident which happened in the last 20 years or so - can't remember which one but it was a recommendation in the following investigation of that I'm sure.
 

PhilipW

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It would be better if the Transport Minister would address himself to the problem of astronomical fare rises rather than to announcements.

Let's moan about fares in another thread, please.

This thread is about excessive announcements. In my opinion as well there just are too many. If stations are close together, they just go on and on .... and on ... and on
 

snail

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There are more important matters that the minister ought to be dealing with such as the increase in ticket prices, why Network Rail charges so much for any work to be done and why tickets cannot be simplified with less restrictions then worrying about PA announcements.
Why shouldn't a Minister with responsibility for rail travel should deal with all aspects of it? If this issue bothers people - which it clearly does - then someone "at the top" needs to act. Who do you think it should be?
 

BW

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Perhaps they could start with St. Pancras Thameslink:

"This is a special passenger annoucement" ... pause to grab everyone's attention ... "please take care on the escallators"

I mean, really?
 

gordonthemoron

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actually the worst trains for announcements are the ICE between Brussels & Frankfurt. All announcements are in 4 languages, even worse than E*
 

Capybara

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And there's me about to praise German railways for their brevity!

Next station, and which side the platform is ought to be enough.
 

bnm

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Why shouldn't a Minister with responsibility for rail travel should deal with all aspects of it? If this issue bothers people - which it clearly does - then someone "at the top" needs to act. Who do you think it should be?

This is the Junior Minister we are talking about, from the LibDem side of the coalition. Seems to me to be a case of letting the big boy and girl (Hammond and Villiers) get on with the important stuff with Norman left to cover the inconsequential things. He'll be on to train catering next.....
 

gordonthemoron

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And there's me about to praise German railways for their brevity!

Next station, and which side the platform is ought to be enough.

in general I'd agree with you, however the Munich U-bahn drivers are less than useless. They either mumble or give the wrong next station. We'd be better off with the automated u-bahns they have in Nuremberg
 

WestCoast

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in general I'd agree with you, however the Munich U-bahn drivers are less than useless. They either mumble or give the wrong next station. We'd be better off with the automated u-bahns they have in Nuremberg

The newer stock does have auto announcements on the Munich U-Bahn.
Multiple language announcements are done to observe official languages with the addition of English. In the UK, there are some TOCs who make barely any annoucements onboard.
 

Greenback

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Well done Norman Baker! Just because there are bigger things wrong with the system should not mean that the little things get ignored. Some of the announcements really are ridiculous, though I;ve noticed this more at stations than on trains.

Thos eont rains are needlessly verbose though. Surely 'This/The next station is Llanelli' is sufficient on approach rather than 'We will shortly be arriving at Llanelli, our next station stop. Please ensure you...' blah, blah, blah.
 

pemma

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actually the worst trains for announcements are the ICE between Brussels & Frankfurt. All announcements are in 4 languages, even worse than E*

How many announcements are actually needed in 4 languages?

On Renfe MD services they have Spanish announcements followed by English announcements. However, most of the announcements are "This train is for X. The next station is Y." I think there is no need for those announcements to have English versions but for other announcements like safety announcements, where refreshments can be purchased etc. it is useful for trains which a lot of tourists travel on to have multi-lingual options.

I noticed when I used the Berlin U-Bahn and S-Bahn that a selection of stations had English announcements following the German but as a tourist there I found that some stations I alighted at had just German announcements, others had both while some which I didn't use had both, so I couldn't really see any consistency.
 

Malderon

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Perhaps they could start with St. Pancras Thameslink:

"This is a special passenger annoucement" ... pause to grab everyone's attention ... "please take care on the escallators"

I mean, really?

I was at St Pancras yesterday, this really made me chuckle... Then a few seconds later a girl managed to cause chaos on the escalator by taking on a bag that was much too big and knocking herself and her friend over when it came off the step it was on... Perhaps it was my fault for laughing about the announcement.

Also on the FCC 377s, why is every useful announcement (for instance next station, etc) preceded by "Safety information is displayed in notices in every carriage". Just seems a very strange notice to be telling people when the safety information is clearly displayed anyway if you want to look at it - and I've never heard that announcement on the Southern 377s so its not like its a requirement!

Obviously I think We are now approaching .... and the Next Station is .... are really all that are required, as well as on the fly announcements made by guards / drivers about delays etc. I travel daily on a train that splits, and I must hear ("This train will divide en-route at Horsham. Customers for .. etc) about 10 times a day at least. You have plenty of time to change which train you are on at Horsham - I think its only necessary to make the announcement there. "This train has now divided, if you can hear this message you are in the Southampton Central portion of the train running fast to Barnham. If you require intermediate stations down the Arun Valley please leave this train immediately and join Bognor Regis service further down the platform" (and the reverse on the other section)

We really don't need to be told that the train divides after every station - especially as its almost all commuters who take it daily and the notices at the stations have told us anyway!
 
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Mojo

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I was at St Pancras yesterday, this really made me chuckle... Then a few seconds later a girl managed to cause chaos on the escalator by taking on a bag that was much too big and knocking herself and her friend over when it came off the step it was on... Perhaps it was my fault for laughing about the announcement.
Well it just shows how pointless the announcement is. Unless it's on a permanent loop then everyone who is on or about to use the escalator is unlikely to hear it. Unless the escalator is particularly dangerous thus requiring announcements (in which case it shouldn't be in service), who *doesn't* take care and how would an announcement ensure they do? It can't.
 

317666

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Ex-Wessex or Alphaline stock still has that annoying announcement playing after every 2-3 stops: "Welcome aboard. Please listen to the following announcement for your safety..." It doesn't give any information as to the train's destination or calling points, therefore it's utterly useless and annoying! Those who find announcements annoying may agree with me that the best PIS system is on the Class 317s, because most of the time it doesn't actually work! :lol:
 

tbtc

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Its an issue, though far from being the most important thing to tackle. Thing is, its easy for the Government to deal with the kind of minor irritations that appear on a list of "Grumpy Old Men" rants than deal with funamental problems.

Personally, I'd get rid of a lot of the mentions of smoking/ CCTV/ taking care in wet weather (etc) - frequent announcements blunt the impact of the genuine problems. Similarly, I'd get rid of most of the references to the trolley service - but then TOCs want to make money from flogging food/drinks, so have no incentive to make fewer announcements.

But, really, we are talking about cosmetic changes to a railway network that needs bigger surgery than just this.
 

PhilipW

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As MP for Lewes, Norman Baker will be getting all the announceemnts that Southern specialises in. For example "You are now in Coach 7 of 8" (or whatever). Perhaps of slight use if the train divides but as 99% of them don't, a totally useless announcement.
 

Statto

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Merseyrail are bad for pointless announcements such as"The next station is Liverpool James Street, change hear for Liverpool One, The Beatles Story & The Waterfront"then you have the"Please draw your attention to the Safety posters on this Train", worse thing is, sometimes the automated announcement finishes & the Guard then makes the same announcement.:cry:
 

CaptainHaddock

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More proof that the government is reading this forum!

http://www.railforums.co.uk/showthread.php?t=45454

While they're at it, perhaps they could look at reducing the amount of pointless information on the TV screens at stations. At my local one there are 3 screens, only one of which displays the information you need to know - ie what time train what platform and if it's on time. The other two screen are pointless health and safety rubbish about train doors closing up to a minute early and not being allowed to smoke on the platform.

And sod's law is that when you're rushing to get a train, the screen with the running info vanishes as soon as you look and you have to wait a minute before it reappears!
 

WatcherZero

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I would argue their not pointless, for first time or occasional users they are important. While their annoying to frequent travelers its only because they have already learned the lesson. Should we remove danger labels from bottles of bleach because almost everyone already knows its dangerous?
 

talltim

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I would argue their not pointless, for first time or occasional users they are important. While their annoying to frequent travelers its only because they have already learned the lesson. Should we remove danger labels from bottles of bleach because almost everyone already knows its dangerous?

Yes, sounds good to me
 

pemma

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If you have a 'Mind the gap' announcement at every calling point then how does the passenger know to be extra careful at platforms with an especially big gap?
 

CaptainHaddock

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I would argue their not pointless, for first time or occasional users they are important. While their annoying to frequent travelers its only because they have already learned the lesson. Should we remove danger labels from bottles of bleach because almost everyone already knows its dangerous?

Anyone who doesn't know that surfaces may be slippier when wet, that smoking on trains is illegal and you're not supposed to use phones and mp3 players in a quiet coach is probably so stupid they shouldn't be allowed out in public!

When I buy a pint in my local the barman doesn't say "please make sure you drink this through your mouth and not your nose" or "warning, this may contain beer"!

Surely even first time travellers have common sense?
 

Greenback

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I would argue their not pointless, for first time or occasional users they are important. While their annoying to frequent travelers its only because they have already learned the lesson. Should we remove danger labels from bottles of bleach because almost everyone already knows its dangerous?

Would you argue that every announcement on every train and in every station is useful and worthwhile?

If you have a 'Mind the gap' announcement at every calling point then how does the passenger know to be extra careful at platforms with an especially big gap?

Quite

Anyone who doesn't know that surfaces may be slippier when wet, that smoking on trains is illegal and you're not supposed to use phones and mp3 players in a quiet coach is probably so stupid they shouldn't be allowed out in public!

When I buy a pint in my local the barman doesn't say "please make sure you drink this through your mouth and not your nose" or "warning, this may contain beer"!

Surely even first time travellers have common sense?

Surely it's reasonable to assume that having made it as far as the station in a downpour without serious injury, passengers do not need to be told to take care in the wet conditions! Those that haven't any common sense will have already slipped on their way from the car park, bus stop or house!
 

Gareth

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Sadly, this is very much the culture we've created over the last ten years or so. I remember going to Hong Kong years ago and noticing this. Escalators telling you to hold onto the handrail, shopping malls pointing out where the fire exits were.

Here's catching up sadly and the railway is one of the standard-bearers for it. You can't sit in Liverpool Lime Street for more than five minutes without being lectured about unattended luggage etc by a patronizing female voice (it's nearly always female and it's nearly always patronizing). The only announcements routinely needed are for whatever train is leaving, where it is going and what platform it is leaving at. This thing of name-checking every station it calls at, as if we're all too retarded to figure that out for ourselves, is another annoying trend.

As for onboard trains, again, an announcement when approaching the next station is all that's needed. No rubbish about leaving your false teeth in when you sleep etc.

Anyone ever been on the Mersey Ferries in recent years? They now have this long-winded announcement by someone who sounds exactly like Ringo Starr (who knows, could be him) which goes on for at least three minutes or so. It rambles on about emergency situations, how a single horn will sound in one set of circumstances and two horns will sound in another situation etc. It's irritating upon the first time of hearing it. Some people actually commute on these ferries. Assuming the do five return journeys a week, they here it ten times per week, approximately forty times a month. I wouldn't be surprised if it puts people off using them.

All in all, some announcements are useful, but let's cut the hyperbole.
 
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