I am a bit new to all the online rail ticket purchasing and hunting around for "cheaper" tickets, so please bear with me.
Wednesday 11/04/2012 I had to travel from Redhill (Surrey) rail station to Park Royal underground. Time of outward journey was 6.30 am approx, and return 1.15 pm approx.
I went to the ticket counter and asked if a return ticket to Park Royal was more or less expensive than a day travelcard. The ticket clerk told me it was 30p dearer. So I asked for a travelcard.
I was shocked to be charged £26.20 for this little item. Now and in hindsight, I thought I was travelling off-peak and that if I limited the target zone to my destination it would be cheaper.
It's here I need some help.
If there are cheaper fares available, should a ticket clerk offer them ? Should he/she ask some general questions in order to provide the best value for the customer ? Or should he/she just try to sell the most expensive ticket in order to secure revenue for the rail company?
Thanks in advance for all thread replies
Wednesday 11/04/2012 I had to travel from Redhill (Surrey) rail station to Park Royal underground. Time of outward journey was 6.30 am approx, and return 1.15 pm approx.
I went to the ticket counter and asked if a return ticket to Park Royal was more or less expensive than a day travelcard. The ticket clerk told me it was 30p dearer. So I asked for a travelcard.
I was shocked to be charged £26.20 for this little item. Now and in hindsight, I thought I was travelling off-peak and that if I limited the target zone to my destination it would be cheaper.
It's here I need some help.
If there are cheaper fares available, should a ticket clerk offer them ? Should he/she ask some general questions in order to provide the best value for the customer ? Or should he/she just try to sell the most expensive ticket in order to secure revenue for the rail company?
Thanks in advance for all thread replies