Firstly, before I post my views on this matter, here are some examples of people reporting this problem: https://twitter.com/Rochdale_Cowboy/status/1194150542701932544 https://twitter.com/charlie5tevens/status/1194165346481127425 https://twitter.com/arb_1965/status/1193857243810283525 https://twitter.com/Fuzzlette/status/1193799545639112704 This recent occurrence is just one out of many. On a regular basis, the restriction data associated with many restriction codes set by GWR are altered to allow travel on trains the company does not intend to be valid in conjunction with tickets that correspond to the relevant restriction code. This is normally of no real problem; after all under contract and consumer law, tickets remain valid, and in theory TOC staff are all trained to adhere to relevant laws. Furthermore National Rail Enquiries (NRE) states: And, helpfully and quite rightly, the Twitter staff have confirmed the tickets "will be honoured". So, not a problem, right? Unfortunately no, there is a problem: several GWR staff at stations such as London Paddington do not comply with relevant laws and instead ask passengers to purchase an excess fare in order to travel as per the original contract. Clearly this is not lawful. Just one recent example (out of many) can be found in the following thread: https://www.railforums.co.uk/threads/off-peak-ticket-validity-heyford-to-paddington.194346/ This is not a new phenomenon but there does appear to be a lot of reported cases recently, so I thought it was worth highlighting the issue again.