Network rail - Train Delay Attributor

[Mark1505]

Does Anyone have any information in regards to skills and details of a train delay attributor for network rail?

I get its working with trust and the DAG inputting delays to tocs or focs but any other info into what is required for the job

Thanks

 

[800002]

Does Anyone have any information in regards to skills and details of a train delay attributor for network rail?

I get its working with trust and the DAG inputting delays to tocs or focs but any other info into what is required for the job

Thanks

Different regions and areas within the regions can experience vastly different levels of delay incidents to investigate and attribute accordingly.

Where abouts are you applying to?

Generally speaking, I would say a good eye for details and a strong sense of time management is a good starting point with the TDA role.
It's worth noting that delays are attributable to NR itself also as well as TOCS / FOCS, and NR has a great many places you can attribute you (although I have come across many TDAs who only seem to think that there is one place to attribute NR (planning) delays to and don't seem to take the time to attribute properly first time (although I strongly suspect time is an issue - with only a limited amount of time to investigate each of the many delays that can build up in a very short amount of time).

You'll need strong communication skills, and be in the knowledge (or trained to) take into account that you'll be speaking to a vast range of people to ascertain root cause, which will include those managing the live running of the railway, ie signallers.

You'll also be shift working, as TDA occurs 24 hours a day.

 

[Mark1505]

Thank you for you reply
It didn't give a region just said York ROC
I have been involved with some TDA things as currently employed part of a TOC but wanted abit more info for the nwr side of it

 

[TheJRB]

Can’t add too much more to what 800002 has said but the route I work for does 12 hour shifts, though that’s not commonplace anymore.

Consistency and thoroughness is key as data quality is audited constantly and communication of course. Making sure the templates are used including phoning the boxes to get any details for the unexplained delays is important too; essentially ensuring the process has been followed and that the investigation is as thorough as possible whilst balancing the fact that there might be a good number of delays racking up too.

 

[Spartacus]

York TDA is 12hr shifts, 7 days. Core shifts are 0600-1800/1800-0600, though depending on desk there are others, 0700-1900, 0800-2000 & 0900-2100. Area is general LNE plus Midland out of St Pancras. Main tools you might have seen before are TRUST, CCF, FMS fault logs and CCIL control logs. Good geography knowledge is useful but not an absolute must, more so is knowledge about railway operations, particularly signalling from absolute block to ARS as you’ll spend a lot of time speaking to signallers and their SSMs, as well as station staff to a degree.

 

[Horizon22]

Not much to add from what others have said, but a good telephone demeanour goes a long way as well as being slightly clued up on the call. Too many times I've had to deal with TDA who didn't have a clue about what I was telling them or were barking down the phone at me.

 

[Mark1505]

Not much to add from what others have said, but a good telephone demeanour goes a long way as well as being slightly clued up on the call. Too many times I've had to deal with TDA who didn't have a clue about what I was telling them or were barking down the phone at me.

Yes I totally get what you mean
I've got railway experience of various operations saftey roles

Been offered a position currently in holding pool so thanks all