miklcct
On Moderation
I'm on the 18:30 Southern service from Brighton to Southampton arriving at 20:19 at platform 2A intending to connect to 20:25 Southwestern train at platform 3 to Weymouth, getting off at Bournemouth at 21:01. The train is running late now, with latest ETA 20:24 at Southampton. I doubt if I can make the connection on time. The next available train is 20:28 train to Poole, arriving Bournemouth at 21:14.
I'm on one off peak day return ticket, with booking made on 19:30 Brighton to Southampton connecting to 21:25 departure to Bournemouth, not the train I'm currently taking.
If I can make the 20:28 train and there is no further delay, the arrival in Bournemouth will be within 15 minutes, under the repay threshold. However, what's my right if the following happens and if I can claim repay, under which company I should file a claim?
1. Platforms 2-3 is a cross platform interchange. Is it possible I can make the 20:25 train to Weymouth? (Update 19:53 - the train is now 6 minutes late, leaving 0 minutes on my connection)
2. if the Southern does arrive at 20:24, I make the 20:28 to Poole but it is delayed further by 5 minutes, getting my total delay over the whole trip over 15 minutes?
3. if the Southern delays further such that I can't even make the 20:28 Poole, and board the 20:45 to Bournemouth?
4. if the Southern delays further and I can't make the 20:28 Poole, and I decide to break the journey as a result, and take a later train to Bournemouth?
I'm on one off peak day return ticket, with booking made on 19:30 Brighton to Southampton connecting to 21:25 departure to Bournemouth, not the train I'm currently taking.
If I can make the 20:28 train and there is no further delay, the arrival in Bournemouth will be within 15 minutes, under the repay threshold. However, what's my right if the following happens and if I can claim repay, under which company I should file a claim?
1. Platforms 2-3 is a cross platform interchange. Is it possible I can make the 20:25 train to Weymouth? (Update 19:53 - the train is now 6 minutes late, leaving 0 minutes on my connection)
2. if the Southern does arrive at 20:24, I make the 20:28 to Poole but it is delayed further by 5 minutes, getting my total delay over the whole trip over 15 minutes?
3. if the Southern delays further such that I can't even make the 20:28 Poole, and board the 20:45 to Bournemouth?
4. if the Southern delays further and I can't make the 20:28 Poole, and I decide to break the journey as a result, and take a later train to Bournemouth?
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