Northern Ticket Machine - another rant!

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table38

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OK whilst I was out and about sleuthing, I thought I'd investigate the new(ish) ticket machine at Flowery Field and see if it really is local-scrote-proof.

And very nice it is too!



It's about 8pm and lets say I'm off into town for a few drinkies.



But there is no Cheap Evening Return. If I push the top right (off peak day return) it lets me buy one of those).



But what's this? If I drill down "Popular Destinations", there it is!



And curiously, if I try to buy an off peak return from that screen, it even warns me that there is a cheaper ticket!



But it doesn't do this from the most obvious first screen.

So... I wonder how many people just walk up and cost themselves an extra £1.55?
 
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Andrew Nelson

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Is that one of the Card Only Machines, with the sign saying you must buy a ticket before boarding the train, even though this is entirely untrue, unles it becomes a legal requirement for everyone in the UK to have a credit/debit card?
 

transportphoto

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Well I do like those machines, made by Parkeon, same as the TODler machines introduced to stagecoach :smile: I don't think displaying prices is really required from start, much prefer the older, select destination, then select ticket.

TP
 

table38

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Is that one of the Card Only Machines, with the sign saying you must buy a ticket before boarding the train, even though this is entirely untrue, unles it becomes a legal requirement for everyone in the UK to have a credit/debit card?
I didn't see a sign, nor anything on the eastbound platform suggesting you should use the (westbound) ticket machine.

Although I can see why it's on the platform, after what happened to previous machines up by the ramp and even on the bridge!

-- Edit --

Oops, apologies, it is in the small print on the machine itself:

 

ANorthernGuard

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OK whilst I was out and about sleuthing, I thought I'd investigate the new(ish) ticket machine at Flowery Field and see if it really is local-scrote-proof.

And very nice it is too!



It's about 8pm and lets say I'm off into town for a few drinkies.



But there is no Cheap Evening Return. If I push the top right (off peak day return) it lets me buy one of those).



But what's this? If I drill down "Popular Destinations", there it is!



And curiously, if I try to buy an off peak return from that screen, it even warns me that there is a cheaper ticket!



But it doesn't do this from the most obvious first screen.

So... I wonder how many people just walk up and cost themselves an extra £1.55?
not many m8, as most from there are usually hising in the toilet or hiding behind the seats at the very front, how do I know this you may ask? I've been dealing with them for way too many years thats how <D

on a sisde note the machine is now out of use for a while at least, it has the not so good big blue bag over it labelled with machine out of use lol
 

hairyhandedfool

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OK whilst I was out and about sleuthing, I thought I'd investigate the new(ish) ticket machine at Flowery Field and see if it really is local-scrote-proof....
When you said that I was thinking you'd be kicking the **** out of it.:lol::lol:

Note the title of the screen page...."Choose from popular tickets", perhaps that is why it does not offer the cheaper fare, because you are in effect asking for a specific fare?

I must admit it doesn't look particularly good, but it would explain the lack of warning.
 

aformeruser

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I don't get why it's popular tickets and not popular destinations.

It's interesting to look at the popular tickets at Northwich and Knutsford. A lot of the local village stations don't come up in the list but destinations further afield like Sheffield, Leeds and Bolton do.
 

Adam_Harrison

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When the ticket machine at Hartlepool was installed it initially didn't give you the option of a Grand Central ticket and only the any route or East Coast tickets! Costing more than double on some tickets. Last week it was out of use on a Sunday so no other way of redeeming the tickets either as the ticket office is closed!
 

cuccir

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Well this is a simple programming error isn't it? It might not be very good, but I'd suggest that we can only really criticise Northern if they didn't alter it after a complaint.

With regards to the debit/credit card issue, the small print does say "or if you cannot use this machine"...

I don't get why it's popular tickets and not popular destinations.

Yes, popular destinations strikes me as a much better way of organising the home screen, as is common on most of the network.
 

Jordy

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I noticed the other day that the one at Romiley has also had an 'out of use' bag put over it - presumably there must be a problem with them.
 
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