There is currently a restriction in Rail Settlement Plan that prevents us from vending rangers and rovers on TVMs. However I recognise that often its the best product, therefore we are exploring our options for including rangers and rovers in a future release, at this moment in time I do not have a timescaleThanks for the above Ian. Obviously we are not there yet in terms of a seamless dispenser of tickets.
My question is when, or if, Northern intend to dispense Rangers and Rovers via the TVM's? It can be a frustration at my local station when, despite normal operating hours, staff are not in the ticket office which then requires a return visit to buy the ticket.
Sorry to hear that you are having problems, please feel free to message me with where you struggled and I'll see if I can helpBefore this new fangled design was rolled out I was able to purchase tickets from Brighouse to Trowbridge and or Westbury or Melksham without any problems (as part of my job I may be sent out at the last minute to commute to various suppliers). Sadly I'm unable to do this now and is highly fustrating, so as xotGD has stated above "Can we please have the old software reinstated?".